Jesus & Customer Research

December 29, 2023 Tom Vander Well Leave a comment

“So you also, when you have done everything you were told to do, should say, ‘We are unworthy servants; we have only done our duty.’”
Luke 17:10 (NIV)

In my daily vocation, I have spent my career in the research and assessment of customer service and satisfaction. It’s been a fascinating journey in many ways. In particular, I love that there are so many spiritual parallels.

For example, our research team often tests different dimensions of customer service to discover their impact on customers’ overall satisfaction. Some dimensions of service are revealed to be penalty variables while other dimensions of service are reward variables.

A penalty variable is something that won’t increase customer satisfaction if it’s demonstrated, but it will definitely diminish customer satisfaction if it’s not. For example, if a customer has a problem and calls Customer Service, the simple act of resolving the problem is typically a penalty variable. It’s very much like when our daughters were young and had household chores they were expected to do, such as cleaning their rooms. If I saw that the room was clean, I didn’t seek them out to embrace them, celebrate the completed task, and shower them with praise. Why? Because it’s a routine household task I simply expected to be accomplished. If, however, they didn’t clean their room I definitely sought them out to complain and threaten them with penalties or punishment if they didn’t meet the expectation.

A reward variable, on the other hand, is a dimension of service that increases satisfaction the more often and more consistently it is demonstrated. Soft skills such as empathy, courtesy, and friendliness are typically reward variables. Let’s go back to the example of our daughters doing their chores. As our daughter is cleaning her room and doing her chores, she steps into my home office to empty the trash. She sees my phone on the desk and stops to write “I Love Dad” on a sticky note and takes a selfie with it for me to find when I open my phone later that day. It’s unexpected. It’s considerate. It makes my day and fills my love tank and she is rewarded with my appreciation for her.

In today’s chapter, both penalty variables and reward variables are pointed out by Jesus.

The chapter begins with Jesus teaching His followers. He speaks of the attitude He expects His followers to have as they dutifully obey His teaching. Jesus uses the metaphor of a household employee who prepares his employer’s meal and waits until after the employer has eaten and things are picked up to take his own dinner break. In short, Jesus expects me to approach my acts of service as penalty variables. I don’t do them for praise or reward. I do them out of gratitude and a servant’s heart.

The chapter continues with Jesus telling ten lepers to go to show themselves to the priests. Because skin diseases were a cause for quarantine, a person healed of the disease had to show themselves to the priest to be declared “clean” so they could return to society. As the lepers are making their way to the priests, they realize that they have all been healed of their disease. Only one of the ten turned and returned to Jesus to thank Him. Jesus was impressed with the gratitude that he alone showed.

In the quiet this morning, I’m reminded of another of Jesus’ core teachings: “Whoever wants to be first must be last and the servant of all.” Along the journey, I’ve learned that this requirement is not only of my deeds but most importantly in the attitude of my heart.

If you know anyone who might be encouraged by today’s post, please share.

Chapter-a-Day

The Earth and Eternity Connection

December 28, 2023 Tom Vander Well Leave a comment

“[Abraham] said to [the rich man], ‘If they do not listen to Moses and the Prophets, they will not be convinced even if someone rises from the dead.’”
Luke 16:31 (NIV)

I have confessed in previous posts that I was foolish with money when I was young. When I got my allowance, I spent it and I didn’t spend it wisely. I made a lot of foolish choices.

As a child, I remember being plagued with existential angst. I was this unique person with fingerprints, thoughts, and personality. I was a soul trapped inside this one-of-a-kind body living on this planet in a vast universe. Who am I really? What am I doing here?

Was there a connection between my existential angst and my foolish choices with money?

When I became a disciple of Jesus, those existential questions went away. Jesus was very straightforward in His teaching. There is an eternity that lies beyond this life, and His disciples are to live this life with that eternity top-of-mind. My earthly thoughts, words, relationships, and financial choices should be made with an eternal perspective.

In today’s chapter, Jesus is focused on money and material wealth in this life. He started by telling a parable that highlighted how shrewd people become when they believe this earthly journey is all there is. People learn to cover their rear ends, take advantage of others, and hoard wealth and possessions for themselves. If this world is all there is, then the things of this world will be what you treasure.

Luke finishes today’s chapter with a different parable. A rich man had a homeless beggar who slept on the sidewalk outside his house. Both men died. The beggar ended up in heaven hanging out with Father Abraham, while the rich man landed in the torment of Hades. The rich man realized what a foolish mistake he’d made and begged Father Abraham to send the beggar to his family to tell them about the eternal consequences of their lives.

Abraham tells the rich man a hard truth. The message of eternity has been proclaimed through the centuries. It’s right there for any who are willing to hear it. Sending the beggar won’t do any good, Abraham explains. Those unwilling to believe won’t even listen to a person who rises from the dead.

Even after I chose to become a disciple of Jesus, it took a while for this eternal perspective to change some of my patterns of thought and behavior. The truth is I’m still working on it every single day. But it has changed me, and it continues to do so. If I really believe what I say I believe, then my earthly choices will reflect my eternal perspective. If they don’t, then Jesus’ words convict me: “If you have not been trustworthy in handling worldly wealth, who will trust you with true riches?”

If you know anyone who might be encouraged by today’s post, please share.

Chapter-a-Day

Lost

December 26, 2023 Tom Vander Well Leave a comment

But the Pharisees and the teachers of the law muttered, “This man welcomes sinners and eats with them.”
Luke 15:2 (NIV)

I woke up on Christmas morning before the rest of the household. Historically, this is a usual daily occurrence. As I mentioned in my last post, however, our kids and grandkids moved back from Scotland and in with us for the foreseeable future. They are still trying to adjust their biological clocks to Central Daylight Time. So, after a week of waking to grandkids fully awake and ready to party, a little quiet before the Christmas chaos was a welcome treat.

I unexpectedly found myself reading an article by a gentleman named Paul Kingsnorth published in The Free Press. An Irishman, Kingsnorth tells his story of growing up an avowed atheist and environmentalist whose path led him to Buddhism before becoming immersed in a Wiccan coven. Eventually, Kingsnorth found himself in the last place he ever thought he’d be: following Jesus in an Orthodox tradition. From the editor’s introduction:

“Here is how Paul describes himself: ‘I am an animist in an age of machines; a poet-of-sorts in a dictatorship of merchants; a believer in a culture of cynics. Either I’m mad, or the world is.’ He continues: ‘My most strongly-held belief is this: that our modern crisis is not economic, political, scientific or technological, and that no ‘answers’ to it will be found in those spheres. I believe that we are living through a deep spiritual crisis; perhaps even a spiritual war. My interest these days is what this means.’”

Kingsnorth’s story was an unexpected and meaningful start to my Christmas Day. This morning, I returned to the quiet (Keep sleeping, kiddos!) and today’s chapter. Dr. Luke begins by describing how Jesus made it a regular habit to hang out with “tax collectors and sinners.” He regularly accepted invitations to dine with wealthy tax collectors. I can’t help but think Matthew was well-networked in that particular community and helped make the introductions. This earned Jesus the judgemental critique of the good religious who self-righteously treated these “sinners” as social lepers who might sully their well-manicured and whitewashed religious facades.

Luke then records Jesus telling a trifecta of parables. The parables tell of a lost sheep, a lost coin, and a lost son. The common theme of these three parables reveals the heart of God contrasted against the attitudes of the institutions of religion represented by Jesus’ most vehement critics. Christianity is routinely criticized, satirized, and dismissed for its judgemental, often hypocritical, condemnation of both sin and sinners. In many cases, I find it well deserved.

All the way back at the beginning of the Great Story, God creates the universe and everything in it. He looks at His creation and calls it “good.” Then God caps creation off with his most beloved and intimately crafted work, Adam and Eve. He looks at His creation including humanity and calls it “very good.”

Both Jesus’ words and actions reveal the heart of the Creator. The tax collectors and sinners He dined with were the very work of His hands, beautifully and wonderfully crafted. Jesus looks at the sinners, prostitutes, and greedy tax collectors sitting around the table with Him and His heart finds that His most beloved and intimately crafted works are spiritually lost.

As Jesus tells his trinity of lost parables, He repeatedly says that there is more rejoicing in heaven over one “lost” person who is “found” than in a whole church full of faithful followers who are already in the fold.

In the quiet, my mind wanders back to Paul Kingsnorth’s story. I wander back to my own story. One of the things you’ll commonly hear in the stories of those who find Jesus is that we know it was Jesus who found us. It was Jesus who sought and doggedly pursued our lost souls.

As a disciple of Jesus, I find in His stories and actions the example He wants me to follow. It lies at the foundation of Jesus’ teaching about loving my enemies and blessing those who hate me. If they are simply condemned sinners going to hell then I will find in them what I believe to be an exemption to Jesus’ command. I will believe that I have found a loophole in Jesus’ law of love. If, however, I see those condemned sinners as Jesus sees them, as His own lost creations whom He lovingly and intimately crafted, then I will see them, think of them, speak to them, and treat them differently. I must see them as my Master sees them. I must see them as I see my former self…

“I once was lost, but now I’m found,
was blind, but now I see.”

If you know anyone who might be encouraged by today’s post, please share.

Chapter-a-Day

Choosing Humility

December 22, 2023 Tom Vander Well Leave a comment

“But when you are invited, take the lowest place, so that when your host comes, he will say to you, ‘Friend, move up to a better place.’ Then you will be honored in the presence of all the other guests. For all those who exalt themselves will be humbled, and those who humble themselves will be exalted.”
Luke 14:10-11 (NIV)

Before getting into today’s chapter, a quick update from the Vander Well homefront. As faithful readers know, I love my morning quiet time, and it’s out of that morning quiet that these chapter-a-day posts spring. Just a few nights ago, our daughter and her family moved back to the States from the U.K.. As in, they moved moved…into our house…for the indeterminate future. Ya-Ya and I are so very excited about this. After our grandkids lived an ocean away for five years, we are over the moon to have them just an arm-length away from a cuddle or a hug. However, the empty nest will be a three-generation household for a while with grandchildren whose bodies are still on UK time, where midnight to us is 6:00 a.m. to their wee brains. So, my morning quiet the past few days has turned into playtime and doing the Macarena.

So, please know that my chapter-a-day posts may be published sporadically for at least a few weeks until the holidays are over and life settles into a routine for the household. And, they may be a little more sporadic after that. It’s semi-controlled chaos for the near future. Thank you for your patience and understanding.

Speaking of hospitality. In today’s chapter, Jesus is a dinner guest at the home of a “prominent” local Pharisee. Jesus is still drawing crowds that number in the thousands and so the Pharisee’s dinner attracts a lot of locally prominent people. I find it fascinating that one host found Jesus to be a rude and impudent guest, but the invitations kept coming with different results.

At this particular dinner, Jesus watches as guests clamored and connived for the “seats of honor” at their host’s table. Jesus used the moment to teach a lesson. Basically, if you take a place of honor for yourself and your host tells you to move to the foot of the table because someone more important deserves the seat of honor, your desire to be seen as the most prominent person in the room will turn into the exact opposite. You’ll be embarrassed in front of everyone as you slink to the only open seat as far from the seat of honor as possible. If, however, you are content to take that seat at the foot of the table and your host says, “No, my friend, come sit at my right hand at the head of the table,” then everyone at the dinner will notice as you are escorted to a place of honor.

What fascinated me this morning, is that later in the chapter Jesus seems to extend this same lesson about humility when He turns to the crowds and says, “Whoever does not carry their cross and follow me cannot be my disciple.” This very well-known statement of Jesus loses the power of its meaning when Jesus said it to the crowds.

The Romans who were in control of the country were able to rule their empire for centuries, in part, because they found the most cruel and heinous ways of suppressing dissent, crime, and rebellion. Romans would tie a person to the back of two different chariots and then drive them in opposite directions until the person was quite literally pulled apart. Other victims of Rome would have molten metal poured into their mouths. One of Rome’s more creative means of torture and executions was to tie a person into a huge sack with a snake, a monkey, a dog, and a rooster and then throw the whole sack into the river. The animals would tear the person apart in their terror as they all drowned. According to the ancient philosopher, Seneca, however, it was crucifixion that was the worst torture of all.

“Is there really such a thing as a person who would prefer wasting away in pain on a cross – rather than dying quickly? Would anyone be willing to choose to be fastened to that cursed tree, especially after the beating that left him deathly weak, deformed, swelling with vicious welts on shoulders and chest, and struggling to draw every last breath?”
Seneca, Moral Letters, 101

In separate writings, Seneca described how each crucifixion could vary depending on the executioner, with different ways to sadistically amp up the pain and suffering of the victim.

“I see right in front of me different kinds of crosses made by different people. Some hang their victims upside down. Some impale them through the private parts. Others stretch out their arms onto forked poles. I see ropes, whips, and tools of torture crafted for specific limbs and joints.“
Seneca, Dialogue, To Marcia on Consolation, 6.20

In Jesus’ day, crucifixion was a very common and public spectacle. Romans typically had people crucified on the road just outside a town or city. As Jesus and His followers made their way to Jerusalem, town-by-town, they would pass crucified individuals tortured and hanging on crosses that they were humiliated and forced to carry themselves to the place of their execution. I think it very reasonable that Jesus may have been making his way walking out of town with His disciples, entourage, and crowds when they came upon the sight of a criminal carrying his cross under Roman guard. I can imagine this sight caused Jesus to turn to the crowds and say: “And whoever does not carry their cross and follow me cannot be my disciple.”

There is a connection between this moment and His teaching at the Pharisee’s dinner party. Jesus said that humbly accepting the lowest position, even at the risk of social humility was what His followers should do. He then doubles down on this teaching by pointing to a bloody victim of torture, in complete agony, dragging the cross on which he will be killed, and says, “this is what you must do to be my disciple.”

In the few seconds of quiet I had this morning between the unrelenting barrage of a six-year-old’s questions and dancing the Macarena, I found myself thinking about my own willingness to choose humility. In a world that is all about popularity, likes, followers, status, and influence, how do I willingly choose into the lowest rung, the foot of the table, or carrying a cross today? On this day and the upcoming weekend of semi-controlled chaos, holiday festivities, family gatherings, friend gatherings, and hoop-la, how can I tangibly choose the attitude and consequential behaviors Jesus desires of me?

Have a very Merry Christmas, my friend. Thank you for reading, and following, and listening. I am grateful for you. If you don’t see a daily post in the weeks ahead, just know I’m probably doing the Macarena with my grandkids.

If you know anyone who might be encouraged by today’s post, please share.

Chapter-a-Day

Walking the Talk

December 19, 2023 Tom Vander Well 2 Comments

“In any case, I must press on today and tomorrow and the next day—for surely no prophet can die outside Jerusalem!”
Luke 13:33 (NIV)

I’m excited this Christmas to see the movie Freud’s Last Session with Anthony Hopkins. It’s an adaptation of an amazing little one-act play that imagines a conversation between a dying Sigmund Freud and a young Oxford professor named C.S. Lewis in 1939 London. Sadly, my friend Kevin and I were preparing to produce the show in conjunction with a college theatre department a few years ago until an individual got us cancelled. It remains a huge disappointment we never got to do the show.

There are several scripts and books that have been written over the years imagining conversations between different historical figures or imagined events around historical characters. I’ve always found the genre fascinating. When I was just a kid, the youth of our local church performed a play in which Pontius Pilate is placed on trial for Jesus’ murder. Members of the audience acted as the jury. If I remember correctly, my father was the Jury foreman. They acquitted Pilate.

Sadly, the death of Jesus was historically used as a reason for antisemitism. In our current wave of public and institutional antisemitism, I feel it important to acknowledge this sad historical fact. It is rooted in the Roman Emporer Constantine’s decision to make Christianity the official religion of Rome in the early fourth century. It was one of many bad things that happened after the organic Jesus Movement became the Holy Roman Empire. Constantine planted the seeds of antisemitism that would lead to centuries of Jewish persecution by the institutional church.

As I have studied the final days of Jesus for many years, I’ve concluded that the death of Jesus was the result of a perfect storm of antagonist power brokers representing the earthly kingdoms of politics, commerce, and religion. (A few years ago I presented my review of Jesus’ arrest and trials in a Good Friday message, FWIW)

A few chapters ago, Luke records that Jesus “resolutely set out for Jerusalem.” Jesus has been traveling toward Jerusalem and is getting close to His destination. In today’s chapter, Luke foreshadows the three key players who will have Jesus crucified.

It begins in the first verse of today’s chapter as Jesus hears news of the Roman governor’s cruelty. Pontius Pilate represents the Empire, and in the political powder keg of Jerusalem, Pilate is not afraid to use force and violence to quell issues. There was a group of people from Galilee who ended up creating trouble. Their offense is not known, but Pilate had them slaughtered and their blood was mixed with their sacrifices. It was a highly blasphemous act of imperial power, intended to send a message to the many zealots who sought to defy Rome.

The next episode Luke records is the religious leaders who continue to antagonize and oppose Jesus. He heals a crippled woman on the Sabbath day of rest, and the religious leaders call Him out for it. Jesus turns the tables on them and Luke records that Jesus’ “opponents were humiliated.” As Jesus continues to humiliate and threaten the power and wealth of the religious establishment, those religious leaders with the most to lose are motivated to have Jesus eliminated.

But Luke also records that “the people were delighted with all the wonderful things He was doing.” Even some of the religious establishment became fans and followers, and Jesus was drawing crowds that numbered in the thousands. The crowds alone were a threat.

At the end of Today’s chapter, Luke mentions the third piece of the unholy trinity of power brokers who will have Jesus’ killed. Some Pharisees who were fans and followers of Jesus told Him to change course and avoid Jerusalem because Herod had already put a price on Jesus’ head. Herod was the regional ruler who had John the Baptist murdered because John had antagonized Herod and turned the crowds against him. Herod had heard the rumors that Jesus might just be John the Baptist risen from the dead. Herod had learned from his father, Herod the Great, that remaining in power means the swift and violent elimination of potential threats, like having all the baby boys two years or younger slaughtered because of rumors the messiah had been born in Bethlehem.

Jesus, however, remains “resolute” in His trek to Jerusalem. He has no illusions about what is going to happen. In fact, everything that He does and says in public only pushes the hands of these political, religious, and commercial power brokers. Jesus states that He must press on to Jerusalem “for surely no prophet can die outside of Jerusalem.”

Jesus knows He is going to Jerusalem to be killed.

In the quiet this morning, I find myself thinking about my post yesterday in which Jesus implores me and all of His followers to approach our earthly realities in context to the larger eternal realities of God’s Kingdom. Jesus is walking the talk.

How can I follow in His footsteps today?

If you know anyone who might be encouraged by today’s post, please share.

Chapter-a-Day

No Worries

December 18, 2023 Tom Vander Well 2 Comments

“Who of you by worrying can add a single hour to your life?”
Luke 12:25 (NIV)

Wendy and I are blessed to share our earthly journey with good friends. By “good friends,” I mean people with whom we not only socialize but also dig in and have life-giving conversations. We have spent entire days with our friends doing nothing but sitting and having one long conversation about life that goes into some deep personal places. Some of our friends have even been teased and ridiculed by other friends who are unashamed in their desire to keep their conversations in the wading pool.

Socrates famously said, “The unexamined life is not worth living.” I have found that to be true as I’ve trekked along on this earthly journey. My life journey has been one of constant examination. I have friends who are entrenched in the shallow end of life’s pool and are intimidated by the very thought of sitting down with a counselor or therapist. They laugh when I tell them how many different ones I’ve seen along the way. Add to that a handful of mentors I’ve spent time with during the early and middle stretches of the journey. On top of that is a layer of inner-circle friends going all the way back to early childhood who are always willing to dive into the deep end with me, even if we haven’t spoken to one another for years.

It is through all of these various conversations of examination that I’ve learned my own patterns of thought and behavior, both healthy and unhealthy. It’s through these relationships that I’ve found a safe place to address my blind spots with others who are gracious, loving, and forgiving. It is through these conversations and relationships that I’ve grown to be a better person.

One of the things I have learned about myself is how anxiety and worry manifest themselves in my life. When I worry, the object of my worry sits on the frontal lobe of my brain like a giant landslide over the road. I’m an internal processor, and so my thoughts fixate on what I’m anxious about even though I continue to project to the world that all systems are normal. I wake up out of a deep sleep at 3:00 in the morning as my brain mulls and spins and chews on this thing I’m worried about. My productivity drops and my ability to be fully present with others wanes.

In today’s chapter, Luke records core pieces of Jesus’ teaching. One of the major themes is Jesus telling His followers to not worry or be anxious about anything. The antidote He prescribes is two-fold. First, He tells me to expand my vision. Rather than myopically focusing on this earthly life and its worries, He wants me to have faith to see that God’s eternal kingdom which lies at the end of this earthly journey is more real than what I experience on this earth with my five senses. Then, He desires for me to know and experience God’s abundant love, generosity, and provision.

“Do not be afraid, little flock,” Jesus says, “for your Father has been pleased to give you the kingdom. Sell your possessions and give to the poor. Provide purses for yourselves that will not wear out, a treasure in heaven that will never fail, where no thief comes near and no moth destroys. For where your treasure is, there your heart will be also.”

Through self-examination, and through trial-and-error, I have learned to recognize when my mind is fixated and spinning in worry and anxiety. I’ve learned that I have to acknowledge it, say it out loud, or write it out on a page. This allows me to process it with someone else who I know and trust to be objective, loving, and non-judgmental. Finally, I have learned that I must consciously remind myself of God’s love, promises, generosity, and provision. Often, I do this by looking back and recounting all of the ways God has faithfully provided and guided me in the past. If I work these steps, I find that my worry loses its hold on me as my faith kicks in.

I would never have learned these steps, however, if I hadn’t first learned how worthwhile it is to live an “examined” life.

If you know anyone who might be encouraged by today’s post, please share.

Chapter-a-Day

Jesus, the Impudent Dinner Guest

December 15, 2023 Tom Vander Well 1 Comment

When Jesus had finished speaking, a Pharisee invited him to eat with him; so he went in and reclined at the table. But the Pharisee was surprised when he noticed that Jesus did not first wash before the meal.
Luke 11:37-38 (NIV)

Along my journey, I have found that people across the spectrum, from antagonistic critics to well-intentioned church members, have an ignorant perception of Jesus based on what others have said about Him or how religious institutions have portrayed Him. It’s one of the reasons I continue on this chapter-a-day journey. As I return again and again to the primary source material, it never fails to inform me in often mind-altering ways.

For example, in today’s chapter lies an episode about Jesus that I’ve never heard directly addressed in a sermon or a book.

Jesus is making His way toward Jerusalem, stopping in towns and villages along the way to do His thing. He teaches, heals the sick, and casts out demons from the possessed. He is, however, facing increasing criticism and opposition. The greatest opposition is coming from the institutional religious authority over the very faith Jesus is from and represents.

In one town, a Pharisee invites Jesus to dinner at his house. The Pharisees were a powerful organization within the larger Hebrew authority system. Made up mostly of prominent, wealthy, and connected businessmen, the Pharisees presided over local religious matters along with lawyers who were experts in the Law of Moses. Think of a cadre of the most wealthy and influential businessmen in your town or city having authority over commerce and religion and civil affairs. Being invited to a Pharisee’s home to dine with his lot would have been a huge deal.

Jesus accepts the dinner invite and becomes arguably the most impudent and offensive dinner guest in recorded history.

First, Jesus refuses to wash before dinner. To this day, you’ll find washbasins out in the open in the restaurants of Jerusalem for the orthodox to ritually wash before eating. Jesus’ refusal is a slap in the face of his host, and He does it in order to make a point. Jesus looks at this local cabal of mucky-mucks and says:

“Now then, you Pharisees clean the outside of the cup and dish, but inside you are full of greed and wickedness. You foolish people! Did not the one who made the outside make the inside also? But now as for what is inside you—be generous to the poor, and everything will be clean for you.”

This is rude. Jesus is insulting His host and his fellow dinner guests. In the culture of Jesus’ day, this was socially unacceptable. It’s hard to even put into today’s terms. It would be like taking your drink and throwing it into the face of your host. The Pharisee and his colleagues would have been appalled and immediately defensive, thinking “How can this country preacher from the sticks say I am not generous to the poor?! He doesn’t even know me! I always give exactly the tithe that God’s Law dictates I must give!”

Jesus raises the ante on His boorish behavior by reading their thoughts and continuing:

“Woe to you Pharisees! Yes, yes, I know you dutifully give God a tenth of your mint, rue and all other kinds of garden herbs to keep the letter of the law, but you neglect the heart of the law: justice and the love of God. You should have practiced the latter without leaving the former undone.“

Jesus doesn’t wait for their reply to this before He raises the stakes even higher:

“Woe to you Pharisees! All you care about is having VIP seating in the synagogues and having people in town treat you like you’re all that and a bag of chips!”

There, dining with the Pharisee is a lawyer, who is not technically a card-carrying member of the Pharisee club, but a prominent colleague and social ally. The lawyer comes to his insulted host’s defense, calls Jesus to a social point-of-order, and informs Jesus that when He insults his Pharisee host, Jesus is insulting him as well.

Jesus quickly goes all-in to insult the lawyers as well.

“And you lawyers, woe to you! You load people down with your authoritative lists of ‘dos and don’ts’ that make their lives more difficult. You feel all powerful, telling people what to do, but then you sit there feeling smug and won’t lift one finger to help them.”

While Luke doesn’t provide the details, I don’t think Jesus got anything to eat. In fact, Luke implies that the Pharisee and his friends threw Jesus out of his house, or perhaps Jesus simply walked out, because the next thing the good doctor writes is: “When Jesus went outside, the Pharisees and the teachers of the law began to oppose him fiercely.”

In the quiet this morning, I find myself meditating on both the fact that Jesus acted in a rude and socially unacceptable manner and that in 2000 years since we rarely address or acknowledge this fact.

In His dinner party rant, Jesus provides a clue to both His anger and His impertinence. He states that from “Abel to Zechariah” (which is like me saying “From Genesis to Revelation”) it has been the institutional religious fundamentalism and authority thing that His host and friends represent that led to the murder of the prophets God sent to the Hebrew people throughout history. And, the handwriting is already on the wall. Jesus told His disciples in yesterday’s chapter: This same system will kill Him, as well.

I’ve observed along my life journey that the institutional religious fundamentalism and authority thing can be found amidst all of the world’s major religions. I believe that it’s what happens when sinful human beings turn religion into a kingdom of this world. I have always found it fascinating that it was the one thing that Jesus opposed so vehemently that He was willing to break every socially acceptable custom in order to call it out. Ironically, with acts like His impudent dinner behavior, Jesus pushes His opposition to call His bet, go all-in themselves, and kill Him.

The further I get in my journey, the more contrast the eyes of my heart see between the ways of God and the ways of the institutional religious fundamentalism and authority thing. And, the more my heart desires to pursue the former while joining Jesus in opposition to the latter.

If you know anyone who might be encouraged by today’s post, please share.

Chapter-a-Day

Jesus’ Way

December 14, 2023 Tom Vander Well Leave a comment

[Jesus] replied, “I saw Satan fall like lightning from heaven. I have given you authority to trample on snakes and scorpions and to overcome all the power of the enemy; nothing will harm you. However, do not rejoice that the spirits submit to you, but rejoice that your names are written in heaven.”
Luke 10:18-20 (NIV)

Not long ago, I mentioned in a post that Jesus’ teaching was directed, not at nations or human institutions, but to individuals. It was directed to me. This is just one example of God’s message through Isaiah when He says, “Your ways are not my ways.”

Human institutions from Government to businesses to universities to churches operate on a system of top-down power structure. For human beings, this can work relatively well depending on the level of corruption, pride, and greed that exists in the upper levels of the system. The messiah that those of Jesus’ day were expecting was simply another version of this top-down paradigm. They expected the messiah to show up, wipe out evil through domination, put the Hebrews in charge, and exert salvation via righteous tyranny.

But, “your ways are not my ways” God had already proclaimed.

In today’s chapter, Jesus exemplifies the paradigm of His ways both via example and via parable.

Jesus appoints 72 more disciples and sends them out by two-by-two as as advance teams to the towns where He would be visiting. Their charge is to humbly stay with whoever will put them up and eat whatever they are given. No extra clothing. No purse full of money for emergencies. They are simply to do what Jesus did. Heal the sick, drive out demons, and proclaim the same teaching they’d heard from Jesus. If they were not welcomed, they simply wiped the dust off their feet and went to the next town. No demands. No force. No threats. Act humbly, live simply, and love mercifully.

Then a teacher of the law approaches Jesus. He is part of a human religious institution that operates like all human institutions. The elite and privileged at the top institutional food chain demand submission from the masses below. They drive obedience by threat of expulsion. They squash dissension and threats to the system (especially threats to the power and authority of the elites at the top of the system) with swift retribution, violence is used if needed.

The institutional lawyer asks Jesus what the law demands. Jesus quotes the two commandments that Jesus tells the crowds sum up God’s law: 1) Love God. 2) Love your neighbor. The institutional lawyer then asks Jesus to define “neighbor.” This prompts Jesus to launch into the famous story of the Good Samaritan.

What is lost on most casual readers is that Jesus deliberately describes those who pass by the robbed, bleeding, and injured man on the road as elite members of the very religious institution the lawyer represents. They are part of the human system which had, in top-down power fashion, exempted themselves from basic human compassion by dictating and justifying who was worthy of their precious time, energy, and resources both emotional and financial. In passing by the victim of assault and robbery lying on the road, these powerful figures of the religious institution were acting as they’d been taught and conditioned to behave by that system.

Jesus then chooses to describe the man who has compassion for the needy and helpless victim as a Samaritan. Samaritans were the enemy. Samaritans were excluded from the institutional religious system. The lawyer had been taught by the system to ignore, avoid, and treat Samaritans with prejudice, judgment, and contempt.

The Good Samaritan highlights Jesus’ ways, God’s ways. An individual acts with simply humility, compassion, mercy, and extravagant generosity towards another human being in need – even a stranger. This act is a bottom-up, subversive, human religious system disruptor, and it’s how Jesus intends His followers to change the world one humble act of charity at a time.

This bottom-up disruptor paradigm of God’s kingdom versus the world’s top-down power paradigm is highlighted once more by Jesus in today’s chapter. When the 36 advance teams return to Jesus, they report that they cast out demons and exercised power and authority over the powers of hell. Jesus quickly warns them not to let it go to their heads and infect their hearts. Rather, He tells them to humbly find joy that they have received love, mercy, and grace from God to be simple citizens and participants in God’s Kingdom.

In the quiet this morning, I find myself endeavoring to be a disruptor in this world. I don’t want to be a disruptor through power, politics, and protest. I want to be a disruptor Jesus’ way. I want to disrupt through bottom-up acts of love, humility, mercy, and generosity one needy person at a time.

If you know anyone who might be encouraged by today’s post, please share.

Chapter-a-Day

Shift in the Story

December 13, 2023 Tom Vander Well 1 Comment

While he was speaking, a cloud appeared and covered them, and they were afraid as they entered the cloud.
Luke 9:34 (NIV)

I have a friend whose story intersected with mine in college. As happens, our paths on life’s journey took us in different directions. A few years ago, our paths brought us back together. My friend is going through a particularly painful chapter of his personal story. As we have talked over the last few years, my friend regularly mentions one of our college professors. This professor meant a lot to him, and he always expresses how he would love to connect and what an encouragement it would be to him.

Yesterday, that very professor posted a comment on my blog and said that one of my blog posts unexpectedly “popped up” and prompted him to send a “remember me?” comment to the blog post.

Hmmmm.

In yesterday’s post/podcast, I talked about stories. My story. Your story. How my story has intersected with countless other people and their stories. They become part of my story and I become part of theirs whether it is for a moment, a season, a few different seasons, or the whole earthy journey.

I believe that every person’s story, and our respective intersections with each other’s stories, are ultimately about our respective intersections with the Great Story that God is authoring in the grand scheme. I believe they are all connected in ways we can’t humanly fathom.

The further I get in my spiritual journey, the more I recognize that everything is connected.

Today’s chapter marks a definitive shift in Luke’s version of the Jesus Story. We’re less than halfway through, but having given a broad brush summary of Jesus’ first two years of ministry he’s going to shift to the climactic final months. Here’s how the good doctor clues us in:

First, Jesus asks The Twelve who they think He is. Peter says he thinks Jesus is God’s Messiah. Jesus warns them to keep this to themselves and immediately tells them what is going to happen: He will be handed over to the religious institution, be killed, and rise from the dead. (vs 18-27)

A second time Jesus tells The Twelve that He will be “delivered into the hands of men.” (vs 43-45)

Dr. Luke then states that as these events approached Jesus “resolutely set out for Jerusalem” where all these things would take place. (vs 51)

Smack dab in the middle of this setup (vs 28-36) is one of the funkiest episodes of the Story, also referenced by both Matthew and Mark in their versions.

Jesus takes Peter, James, and John up to the top of a mountain. The three amigos start to nod off, and when they wake up Jesus is standing there shining like the sun talking to two others talking to Him. The two others turn out to be Moses and Elijah and they are talking to Jesus about His “departure.” Then a thick cloud appears and the boys are freaking out. The cloud is so thick they can’t see anything and a voice from the cloud says, “This is my Son, whom I have chosen; Listen to Him.”

What most casual readers miss is that this entire episode is rooted in the ancient story of the Exodus (you can read it in Exodus 20), when God delivers the Hebrews from slavery in Egypt and makes a covenant with them, that they will be His people and He will be their God. Everything in the Great Story is connected. If I don’t learn the whole Story, I’ll always miss the connections. Let me break it down:

Moses was the appointed deliverer of the Hebrews from slavery in Egypt, just as Jesus is about to be the deliverer of all humanity from slavery to sin. Both episodes happen on mountains, Moses on Mount Sinai, Jesus on an undisclosed mountain (probably Mount Hermon). In both cases, a cloud covers the mountain and God speaks from within the cloud. Moses (the Lawgiver) and Elijah (representing the Prophets) speak to Jesus about his impending “departure” (literally, the Greek word “exodos”) from this earth to establish a new “covenant” in which all who believe are His people, and He our God.

Everything in today’s chapter is a foreshadowing of the rest of the story. The mysterious mountaintop miracle connects what’s happening to Jesus’ story to what God was doing thousands of years earlier. The events are connected. It’s all part of one big story.

As I sit in the quiet this morning, I’m simply resting in the connections and flow of this Great Story. Daily circumstances so easily take up so much of my mindshare and they demand so much of my emotional reserves. It’s easy to forget the bigger picture. These momentary circumstances are connected to a larger story – my story – which is connected to other peoples’ stories – which is connected to the Great Story. If I lose sight of this, the daily circumstances easily become overwhelming, meaningless, futile even. Jesus reminds me that I need to shift focus and pull back on the camera to see the larger story.

And, I need to trust the Story.

I’m looking forward to connecting my dear friend with his beloved professor today.

If you know anyone who might be encouraged by today’s post, please share.

Uncategorized

Listen Carefully

December 12, 2023 Tom Vander Well 3 Comments

Therefore consider carefully how you listen.
Luke 8:18a (NIV)

Along my life journey, there are so many people I have met and with whom I have shared the journey for a particular season of life. Over forty years I have spent stretches of my journey amidst at least eleven different local gatherings of Jesus’ followers across two states. In each case, I had some opportunity to use the gifts I’ve been given in some kind of spiritual leadership.

I woke up this morning and the lake. My father and I made a quick trip down yesterday to winterize things and button the place up for the winter. As I sat in the quiet this morning, watching the sun come up over the cove, I let my mind linger in the memory banks. I thought of each of those gatherings. Faces and names came to me that I had not thought about in so very long. There are so many lives and stories.

There were so many individuals that I have no idea where their journeys led them or what has become of them.

A beautiful, intelligent, and personable young woman whom I visited in the suicide watch section of a mental health clinic. The death in her eyes concealed so many secrets.

A young man with so much happening inside of him, and he didn’t know what to do with all of his anger. He had flaming red hair to match that anger and he struggled as the only child with a single mother and absent father.

The rough, rebellious, foul-mouthed, drug-using offspring of a fundamentalist family system. Man, I loved him. His rough exterior, which put so many people off, hid a heart of gold. Come to think of it, I imagine Simon Peter was a lot like him.

The beautiful trophy wife of a wealthy, prominent attorney. No amount of expensive clothing and cosmetics could hide the loneliness and pain that had her dying inside. Her exterior was so put together for someone so spiritually desperate.

Then there are those whose stories I’ve known or learned about along the way.

The prank-pulling, immature dude who was not serious about anything ended up getting his act together, succeeding in business, and being a great husband and father to his kids.

A different beautiful, intelligent, and personable young woman whom I watched walk through her suicide attempt, struggle with her inner demons, and find her way.

Several individuals came out of the closet, (some to me personally) and found very different roads leading to very different places.

Multiple seemingly wise individuals made very different tragic and foolish decisions that led to painful consequences affecting so many others, which also led to very different places.

In today’s chapter, Luke presents a series of episodes from Jesus’ ministry, when the crowds were huge and He was riding a wave of popularity. The chapter begins with a parable Jesus told about a sower who scatters his seed. The seed falls in different places on different types of soil which leads to very different results. Jesus tells His disciples that the parable is about how God’s Word lands with different individuals which leads to very different results.

As I meditated on the chapter, I thought about all the different individuals mentioned in the chapter:

The wife of Herod’s house manager who became a member of Jesus’ entourage and a financial supporter of His ministry.

The man possessed by many demons, who after being delivered by Jesus, asks to join His entourage. In this case, Jesus tells him to stay home and tell his story to the people in his community.

The angry pig farmer whose pigs (and livelihood) the evicted demons entered and killed.

Jesus’ own biological family members trying to get in touch with him (and who, at the moment, think he’s crazy).

The little girl who dies and whose spirit leaves her body, only to be called back by Jesus. What did she experience while she was absent her body?

So many individuals encounter Jesus, hear Him, touch Him, and witness His interactions with others. So many different lives. So many different experiences. So many different outcomes.

Each person has their journey. Each person has their story. Each person ends up in different places with different outcomes.

I found it fascinating that after the parable of the sower, Jesus tells His followers: “consider how carefully you listen.” With each story choices are being made about listening, receiving, and responding. With each choice, different directions lead to different places. My story, my journey, and my trajectory in life that led to intersections with all of these different individuals I mentioned are rooted in how carefully I listened, how receptive my heart had been, and how I chose to respond. It led me to each of those people.

Indeed, that process continues today and each day of this earthly journey.

Lord, help me listen well, be receptive, and respond appropriately to Your Word and Spirit.

If you know anyone who might be encouraged by today’s post, please share.

Wayfarer

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