Tom Vander Well

Author, speaker, emcee

A smiling man in a gray sweater is standing next to the book cover of 'This Call May Be Monitored' by Tom Vander Well, which features a design of a head with headphones.

Over thirty-plus years, Tom Vander Well has analyzed more than 100,000 recorded business phone calls. He has heard the exact moments when trust is built — or broken — between clients and their customers.

Sitting between front-line reps and executive leadership, Tom found himself “the man in the middle,” translating customer conversations into insights leaders can act on — and succeed.

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Services

Author, Speaker, Emcee

A smiling man with gray hair and a beard wearing a black tuxedo with a bow tie, posing against a dark background.

Author

Tom is author of the National Bestselling book, “This Call May Be Monitored (What Eavesdropping on Corporate America Taught Me About Business and Life)”

Speaker

Tom is a popular speaker on the topics of both business and faith. He’s spoken at LOMA, ICMI, and other national business conferences and can provide both keynote and customized workshops.

An energetic older man wearing a striped baseball jersey with 'INTELLIGENT' printed on it, jumping in mid-air with a joyful expression.

Wayfarer Blog and Podcast

For over 20 years, Tom has faithfully authored his Wayfarer blog (now also available as a podcast) in which he shares his thoughts on a chapter-a-day from the Bible.

Master of Ceremonies

It’s a niche expertise, but Tom has been emceeing since he was a freshman in high school and he loves the opportunity to confidently manage an event successfully.

Bringing Energy and Inspiration

Book Tom to Speak

Whatever your group or event, Tom will bring energy, passion, and meaningful content that will leave participants equipped, empowered, and inspired.