Tag Archives: Mission Statement

Putting the Mission to Work

John answered, “Anyone who has two shirts should share with the one who has none, and anyone who has food should do the same.”
Luke 3:11 (NIV)

In over thirty-years of my career with Intelligentics, I have been incredibly blessed. I do, however, have a small number of painful memories. Most of the agony traces back to mistakes we discovered involving client data — mistakes that were consequential. In each case, our company’s modus operandi was to do what our mission states:

“…by applying the principles of God’s Word to our lives and work, we become examples of servant leadership and integrity…”

Go to the client.
Honestly confess.
Agree to make it right.
Refund what they paid for the project.

I am happy to report that I can easily count on one hand the number of times we were required to do this. It was never fun, and the amount of money we refunded was not small.

Today’s chapter is all about setting and preparation. Luke lays out the historical setting for Jesus making his entrance in ministry. He lists seven actual names of people at the top of the org charts of the kingdoms of empire, commerce, and religion — individuals who will conspire to have Jesus executed in just three years. Luke then introduces Jesus’ cousin John, a herald in the wilderness preparing the way for the Messiah.

As I meditated on John’s words, I found it fascinating that Luke specifically notes that tax collectors and soldiers went to hear John’s message. These were both despised groups of people. Tax Collectors were despised because they were seen as working for the enemy (Rome) and they profited by extorting their own people. Soldiers were despised as occupiers, and those who leveraged their power to oppress innocent people.

When they asked John what they should do, John gave specific answers.

“Don’t collect more than you have to.”
“Don’t extort money and don’t accuse people falsely—be content with your pay.”

John didn’t tell them to get a different job. He told them to act differently in the job they already had.

When I was a young man, I was convinced that I would spend my life in vocational ministry. God had other plans. I’ve spent my career helping clients measure and improve their customers experience. Along the way, God taught me that my job gave me the opportunity to work with all sorts of people, from all walks of life, whom I would otherwise never meet. He revealed to me the opportunity I’d been given to teach people principles that would not only improve the quality of their work, but the quality of their lives and relationships.

And, I would also be given the opportunity to exemplify what I say I believe…

Honestly confessing a mistake.
Making it right.
Refunding money.

John’s message was the warm-up act for Jesus — but their messages dove-tailed perfectly. John called all people, saints and sinners alike — to take a spiritual heart check. Then turn a changed heart into tangible, specific acts of goodness in every day life.

Repentance, according to John, wasn’t a feeling. It was visible. It showed up in the way people treated others, handled money, and used their authority.

On this Monday morning, entering another work week, that’s a good reminder. It’s one thing for my company to have a mission statement. It’s another thing for me to actually do business like I believe it.

If you know anyone who might be encouraged by today’s post, please share.

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Ancient Law; Modern Application

You shall not muzzle an ox while it is treading out the grain.
Deuteronomy 25:4 (NRSV)

The mission statement of my company contains the phrase, “…by applying the principles of God’s word to our lives and work….” When Mr. Wenger began the company there were certain decisions he consciously made in structuring the way we did business to adhere to specific biblical principles. For example, while incorporated like any other company he chose to call us a  “group” not a “company” because he wanted each member to know that, like the body of Christ, we are all in this together and what each one of us does affects the others.

One of the other principles by which our group does business is tied to a verse from today’s chapter. “You shall not muzzle an ox while it is treading out the grain.” In the days of Moses grain was usually milled by placing it between two huge, round millstones. In the featured photo of this post you can see me pushing an ancient olive press in Nazareth which operated in a similar fashion. In milling grain, an ox was yoked to the stones and walked around and around and around in circles, turning the millstone which milled the grain. The floor of the mill would be covered with grain and farmers found that the ox would naturally bend down and eat grain off the floor as it worked. Farmers began to muzzle the ox so it could not eat the grain as it worked. The law of Moses said that the ox should be allowed to eat grain freely and benefit directly from the work it was doing for the farmer.

So it is with our group that no member, from the owners down to the newest contract employee is paid a salary in which we get paid a lump sum no matter how much or how little work we do each month. Rather, each member is paid directly from the specific tasks we do on each job for each client. We’re not going to muzzle anyone. The more a member wants to work and the more work we have to do, the more opportunity we have to increase our income. If we choose not to work as much, or we don’t have as much work to do, then our income is going to drop accordingly.

Today, I’m thinking about the fact that many of these laws of Moses which were written thousands of years ago for an ancient culture far different than ours still have relevance today. In fact, many of our own modern laws still trace back, in principle, to the laws Moses chiseled out in ancient times.

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