Then Esther again spoke to the king, falling at his feet, begging with tears to counter the evil of Haman the Agagite and revoke the plan that he had plotted against the Jews. Esther 8:3 (MSG)

In my work, I am often placed in a position of relationship with company executives. They will sometimes lean on me for an honest appraisal of what his happening in their call centers, knowing that what they hear from their subordinates is often tainted by the natural desire to paint a rosy picture for the boss. It also affords me the opportunity to address real issues that are affecting both the customer and the front line Customer Service Representatives. From time to time, I am able to have a quiet conversation that prompts positive changes to company policy or procedure.

"How did you manage that?" I've been asked by front-line employees on different occasions, adding "We've been complaining about that for years and couldn't get anyone to listen!"

As I read this final chapter of Esther, I can't help but think back to Mordecai's words to Esther in the fourth chapter: "Maybe you were made queen for just such a time as this." Esther had been put into the perfect position to intercede on behalf of her people, and to influence the only person with the authority to rescind their death sentence.

Sometimes I can make a difference in someone's life by influencing the influencers God places in my path.

Creative Commons photo courtesy of Flickrand jamin2