“If the king regards me with favor and if it pleases the king to grant my petition and fulfill my request, let the king and Haman come tomorrow to the banquet I will prepare for them. Then I will answer the king’s question.”
Esther 5:8 (NIV)
A number of years ago I was asked to speak to a group of middle schoolers. I costumed myself with the best secret agent look I could pull off and, after being introduced, I entered the room to the theme from Mission: Impossible being blared on the auditorium sound system. I then announced to the rowdy bunch of young people that I had a secret mission for them (should they choose to accept it), and there was one rule. When their parents asked what I talked about or what the lesson was, they could only respond with, “I can’t tell you. It’s a secret.” I told them that if their parents got upset, to tell them to contact me directly.
I then talked to the kids about simple practical ways to honor their parents, not because they had to, but out of a covert operation to respect, honor, and show gratitude for all their parents do for them. I also assured them that, if they followed my operational procedures, they would be driving their parent’s crazy wondering who kidnapped their middle schooler and replaced them with a well-behaved clone.
It was less than an hour after the night’s program ended that I started getting texts from curious parents going crazy because their kids were simply laughing and refusing to tell them what they’d learned that night.
That night was a lot of fun. I ultimately don’t know how effective it was at teaching kids about being respectful and honoring of their parents, but I certainly got everyone’s attention. There is something we human’s love about the thrill of pursuit, delayed gratification, and prolonged curiosity. One of my all-time favorite birthday gifts for Wendy was the year I started her off by letting her open one present. It was a GPS device on which she discovered there was a programmed route for her to follow. At each waypoint on the route, she found one of her friends waiting for her to get a manicure, have a cup of coffee, and etc. We love the tease of the unknown and the thrill of pursuit.
In today’s chapter, Esther uses the thrill of pursuit to heighten her husband’s curiosity about her request. Actually, Esther was following a common practice in ancient near-East civilizations when it came to making a specific request of someone in power. It was a culturally prescribed method intended to honor the one of whom the request was being made and to engage our human love of curiosity and the thrill of pursuit. We see the result in Haman who is excited to tell his wife and friends all about it.
In the quiet this morning I find myself thinking about the ancient practice that Esther employed in contrast to our 21st culture. I wonder how much technology and the instant gratification we enjoy for so many things in life has robbed us of the thrill of pursuit and the positive character qualities that are developed with delayed gratification. In the Customer Satisfaction and Customer Experience research my company regularly produced for clients we are finding that customers are increasingly expecting instant gratification to their desire to reach a human being in Customer Service or getting access to information they desire. I sometimes wonder if where it’s all leading.
I guess I’ll have to wait to find out ;-).
Have a great week, my friend.