Tag Archives: Leadership

More Than Words

More Than Words (CaD Ps 101) Wayfarer

I will conduct the affairs of my house with a blameless heart.
I will not look with approval on anything that is vile.
Psalm 101: 2b-3a (NIV)

The liner notes of today’s chapter, Psalm 101, attribute the lyrics to King David. The song is the king’s personal, public pledge to carry out his office and his reign in a blameless and upright manner. In the Hebrew, the song is structured in seven couplets. Since the Hebrews identified seven as the number of completeness, it is a concise pledge to the people that the king will be completely honorable and just.

To the ancient Hebrews, the heart and the eyes were of primary importance in determining one’s ultimate actions. The condition of the heart was important because the motivation of your heart fuels one’s actions. If my heart is greedy, then I’m going to act to get as much as I can for myself. If my heart is generous, then I’m going to be content with my lot and give freely to those in need.

The eyes were also important because what I spend my time looking at, taking in, and feeding to my brain, will influence the focus of my thoughts which will then affect my actions and relationships.

This combination of heart and eyes is mentioned twice in the lyrics, first in the King’s pledge which I spotlighted at the top of the post. The second time it is mentioned in contrast to the wicked person in the second half of verse five:

“Whoever has haughty eyes and a proud heart,
I will not tolerate.”

As I meditated on this in the quiet this morning, I couldn’t help but think about one of the most fateful moments of David’s story:

In the spring, at the time when kings go off to war, David sent Joab out with the king’s men and the whole Israelite army. They destroyed the Ammonites and besieged Rabbah. But David remained in Jerusalem. One evening David got up from his bed and walked around on the roof of the palace. From the roof he saw a woman bathing. The woman was very beautiful….
2 Samuel 11:1-2 (NIV)

David, the warrior king, chooses not to march out and lead his army on their spring campaign. This is a stark contrast to the strong military leader David had been his whole life. David was always leading on the battlefield, fighting next to his men, and getting his boots dirty in the field. Why did he choose to stay in his palace that spring? It suggests to me that there had been a shift in David’s heart.

The very next verse David looks at the beautiful Bathsheba, bathing. What would follow David’s wayward eyes was a chain-reaction of choices and circumstances that would threaten his reign and would forever stain his reputation.

In the quiet this morning I am reminded of two things. First, even the greatest of leaders have their blind spots. I write this looking back on the stains of my own story. This is both a sobering reminder to keep guarding my own heart as well as a challenge to be gracious with the shortcomings of others.

Second, I can’t help but wonder if the lyrics of Psalm 101 were a new king’s inauguration pledge that was slowly forgotten just like Charles Foster Kane’s journalistic principles in Citizen Kane. This is a reminder to me that this faith journey is a long trek. To make a pledge is easy. To live it out faithfully requires more than words.

Unraveling

Unraveling (CaD Ps 64) Wayfarer

Hear me, my God, as I voice my complaint;
    protect my life from the threat of the enemy.

Psalm 64:1 (NIV)

Stepping up and into the spotlight of leadership always makes one an easy target. In virtually every position of leadership I’ve ever held, I’ve heard the sharp words of detractors. Typically, they come in the form of second-hand whispers or passive-aggressive remarks. The higher the position of leadership, the worse it gets. The positions of leadership I’ve held along my life journey are incredibly minor in the grand scheme of things. I may have faced challenges leading a small-town Iowa community theatre and a rural gathering of Jesus followers, but I can’t imagine how bad it gets leading a nation.

Today’s chapter, Psalm 64, is a lament of King David as he feels the sharp threats of conspiracy and the plots of his political enemies. One lesson every good leader knows is that you can’t control the thoughts, words, or actions of others. Trying to chase down and confront every critic or perceived antagonist is a recipe for disaster on several levels. David appears to have understood this well. The lyrics of this song stand as a testament to the fact that when it came to the twisted plots and the conspiratorial attacks of his enemies, David went to God.

Knowing that he had no control over his critics or their schemes, David gave them over to the only one he could count on in the situation.

Lying beneath the surface of the lyrics, David hid a creative, poetic image. Most of it survives the translation into English, but it’s seen with clarity in Hebrew, David’s native language. David uses specific words to metaphorically describe those twisted plots of his enemy:

evildoers (vs. 2)
tongues (vs. 3)
shoot (vs. 4)
suddenly (vs. 4)

In the second half of the song, as his lyrics describe God defending him and unraveling those twisted plots, he uses the same words in reverse order:

suddenly (vs. 7)
shoot (vs. 7)
tongues (vs. 8)
works of God (vs. 9)

The same words used in reverse order are a hidden metaphor. David is entrusting God to unravel the conspiracy, untwist the plots, and protect David from those enemies he can’t control.

In the quiet this morning I find myself, in a small way, identifying with David’s plight. I’ve learned in this life journey that all I can do is to keep pressing on, asking for God’s guidance, seeking God’s purposes for me, and knocking on the door of every opportunity I have to grow in love, grace, and mercy. There will be obstacles, burdens, critics, detractors, and attacks. Those are all part of the journey. I will never be able to completely avoid, nor control them.

So every time those obstacles, burdens, critics, detractors, and attacks have my heart and mind twisted up in anxious knots, I have Psalm 64 to remind me what David did. He gave them over to God like Wendy handing me a necklace that’s hopelessly knotted up.

“Here, unravel this.”

The Perplexing Mystery

The Perplexing Mystery (CaD Ps 10) Wayfarer

The Lord is king forever and ever;
    the nations shall perish from his land.
O Lord, you will hear the desire of the meek;
    you will strengthen their heart, you will incline your ear
to do justice for the orphan and the oppressed,
    so that those from earth may strike terror no more.

Psalm 10:16-18 (NRSVCE)

We don’t talk much about evil anymore. It gets used as a weapon-word fired at the political “other” in the empty, name-calling wars on social media. It is referenced in conversations about acts so heinous that everyone agrees that they reached a depth of depravity so dark as to be inhuman. I observed, however, that even people of faith are dismissive of the notion that evil is set up in active conflict against good in the spiritual realm of this world.

Again, the devil took [Jesus] to a very high mountain and showed him all the kingdoms of the world and their splendor; and he said to him, “All these I will give you, if you will fall down and worship me.”
Matthew 4:8-9

The evil one was able to offer Jesus the kingdoms of this world and their splendor because this Level 3 world is where evil holds dominion until the final chapters of the Great Story. At every level of the socio-economic ladder from the grade school playground to Wall Street and Washington D.C. are those who will exploit anyone to advance their personal power base and portfolio of wealth. Unlike Jesus, they have knelt before the evil one and taken him up on his offer. These are the ones David writes about in the lyrics of today’s psalm.

As I mentioned in yesterday’s post, today’s psalm is connected to yesterday’s. Like We Will Rock You and We are the Champions by Queen, or Journey’s Lovin’, Touchin’, Squeezing and City of the Angels the two songs are were meant to go together. One of the common conventions of Hebrew songs and poems that is lost in translation to English is the fact that each line begins with each letter of the Hebrew alphabet in order just as if you wrote a poem and each line began with A, B, C, D, and etc., Psalm 10 picks up with the next letter of the Hebrew alphabet where Psalm 9 left off. In addition, there is no header or title to Psalm 10 like there has been for every other psalm we’ve read since Psalm 1. Psalms 9 and 10 go together.

With that in mind, King David is writing both psalms from his position as King of Israel. The thing I find most fascinating is that he is writing from a position of power. He’s at the top of the food chain. He holds more power in the kingdom than anyone else, and he is lamenting the wicked highway robbers who oppress the poor in the rural villages of his own country. He’s complaining about the wealthy brokers of power in his own kingdom who “prosper all the time” and establish their legacy for their descendants.

Why doesn’t he do something about it?

Along my journey I’ve observed that there is only so much that one can do in a world where evil has dominion. Not that I shouldn’t do everything that I can to act in the circles of influence in which I operate. I should. Nevertheless, I have witnessed good people, followers of Jesus, who have ascended the ladder of earthly power and influence only to find that there is only so much that they can do.

That’s the point I believe King David is getting to in his songs that read like a leader’s lament. His position of ultimate power in his kingdom cannot stop the wickedness of every rural bully bent on taking advantage of poor villagers. Even as King he is surrounded by the wealthy and powerful who have their own personal kingdoms built to oppose him.

It’s interesting that towards the end of today’s psalm David appeals to God as “King forever and ever.” At the end of his personal, earthly power that has fallen short of bringing justice to everyone, David appeals to God as the only higher authority who can step in and do something about it.

Welcome to one of the most perplexing spiritual mysteries of the Great Story. Jesus comes to earth and refuses to operate in worldly systems of the evil one’s dominion where injustice and wickedness reign and oppress the poor and the weak.

Why didn’t he do something about it?

Instead of confronting evil on earthly terms, Jesus goes instead to the rural, the poor, and the simple. He reaches out to individuals, encourages the personal transformation of individuals from self-centered evil to a life of self-sacrificing service to others. He triumphs not over earthly kingdoms but over Death. He wages war not against flesh-and-blood but against principalities, powers, and forces of spiritual darkness behind flesh-and-blood power. It leads me to consider that ultimately, the Great Story is not about this Earth. It’s not about this world. It’s not just about this 20,000 to 40,000 days I will spend journeying through this lifetime. It’s about something greater, something deeper, something more eternal.

In the quiet this morning I find myself identifying with David’s lament. At the end of the song, David expresses his trust that God sees the acts of evil and hears the cries of the oppressed. He entrusts the King of all with ultimately making things right. I have to do the best I can as an ambassador of God’s Kingdom on this earth in the circles of influence I’ve been given. Beyond that, I can only make an appeal to the King forever, and trust He will see this Great Story to its conclusion, joyfully ever-after.

If you know anyone who might be encouraged by today’s post, please share.

The One-Person Org Chart

The One-Person Org Chart (CaD Ex 18) Wayfarer

Moses’ father-in-law replied, “What you are doing is not good.”
Exodus 18:17 (NIV)

I have heard it said that there are three things that most commonly lie at the root of marital discord: money, sex, and the division of labor. Based on my own experience, I can believe it to be true. Each of them requires the negotiation of power and responsibility within the relationship. With the division of labor within a relationship and household, my experience is that it can take time to understand one another’s strengths, abilities, interests, disinterests, and quirks in order to get into a good groove.

Within any human system, there is a structure of power and responsibility. In some cases, that structure is well-defined and ordered like a community organization with by-laws run by Robert’s Rules of Order. Companies have organizational charts to define who answers to whom. My observation is that the more intimate and small the system, the more difficult things can get. And I’m not even talking about the passive-aggressive ways power can be manipulated within a system.

One of the fascinating things I find about the Exodus epic is that we get to observe the organization of a nation. From Genesis 12 through today’s chapter the narrative moves from one man, Abram, who becomes the father of Isaac and the grandfather of Jacob. Jacob then has 10 sons and two grandsons settled in Egypt during a famine. They are eventually enslaved but over hundreds of years grow exponentially into the 12 tribes who leave Egypt. They are now officially a large people group, a small nation, and they’ve got to figure out how they are going live and govern.

In today’s chapter, we find that the org chart for this emerging nation has just one box on it. Moses is a one-man show, and he’s handling everything. Now, along my journey, I’ve led small teams, a small church, a small community organization, and a small business. They have all been incredibly challenging experiences. I can’t even imagine the headaches Moses had trying to lead a million people and their livestock through the wilderness. That’s, like, a form of slow, painful suicide.

Moses’ wise father-in-law immediately sees that, too. He helps Moses get organized. There are capable leaders all around. Every human system is an organism with lots of individual parts with individual gifts and abilities to contribute to the good of the whole. So, Moses essentially adds four management levels to the org chart and appoints leaders for every five, ten, hundred, and thousand people complete with a multi-layered process of appeal. It works.

I’m reminded this morning of the early Jesus’ movement who organized in a similar fashion. The word picture given was that of a body. Each member is a part of that body and serves in an indispensable role in the healthy function of that body. No one person can do it all. Every person contributes to the whole just like every cell in my body plays a part in my health and life.

In the quiet this morning, I find myself looking back at various leadership roles I’ve had along the way. As a capable individual, there have been plenty of times in which I took on way more organizational responsibility than I should have. While it may have worked for a while, I eventually burned out and others missed out on using their gifts and the fulfillment that accompanies being a part. Of course, there are always issues and struggles that come along with any human system. They’re always messy. But, like Moses found out, a system always runs better when every part of that system knows its part, is in the right functional role, and knows that it is contributing to the life and health of something greater.

How am I doing in the various systems in my life? My marriage, my family, my job, my local gathering of Jesus’ followers? Am I in the right roles? Do I know where I best contribute? Am I contributing to the health and life of each system? Am I taking on responsibilities for which I’m not really suited? Am I finding purpose and goodness in them?

All good questions to reflect on as I enter back into another day in the journey.

Have a great day, my friend!

If you know anyone who might be encouraged by today’s post, please share.

Muttering

But the Pharisees and the teachers of the law muttered….
Luke 15:2 (NIV)

Along my spiritual journey, I’ve come to understand that if one attempts anything of real value there will be muttering.

I was struck this morning when the chapter began by saying that the teachers of the law and Pharisees “muttered.” Digging into the original Greek and the definitions given for the word Dr. Luke used here, it described “droning on in low, constant murmur” and “smoldering discontent.”

Having been in different positions of leadership my entire life, I have come to understand that there will always be muttering. In fact, as I sit in the quiet this morning and take a stroll down memory lane I can quickly bring to mind mutterers and their mutterings from every stretch of my journey.

A couple of thoughts on muttering:

Even Jesus Christ had mutterers muttering. I can always take solace in the fact that I’m in good company. I’ve come to accept that there will be mutterers. In fact, if there are no mutterers, then maybe something is wrong.

Muttering came from all sides. Muttering is typically not as simple as a black-and-white differentiation between those who mutter and those who don’t. The teachers of the law muttered. The crowds muttered. Jesus’ family muttered. Even Jesus’ disciples sometimes muttered. When you say things and attempt things that make people feel uncomfortable, there will be muttering, and Jesus was very clear that discomfort is a natural part of spiritual growth. Life comes through death. Salvation comes through loss. Growth comes from pruning. Receiving comes through giving. Let the muttering begin.

Jesus was never afraid to address the issue at the heart of the muttering. When there was muttering about healing on the Sabbath He questioned the reasoning of the mutterers and then healed on the Sabbath. In today’s chapter, when the muttering was about His keeping company with “sinners” He told three parables about God’s love for sinners and heaven’s celebration when a sinner repents. I’ve learned that responding to muttering head-on is often the best way to handle the smoldering discontent.

Jesus rarely showed anger or animosity towards mutterers and their muttering. Jesus was frequently the dinner guest of Pharisees and teachers of the law, and they were the ones who seemed to always lead the muttering. One of the hardest lessons I’ve had to learn is to separate the mutterers from their muttering. It’s so easy to distance myself from mutterers and demonize them, but that solves nothing. Confronting the issue at the heart of the muttering is important, but I try to treat the individuals muttering with kindness, gentleness, and self-control.

There will be muttering. I can’t prevent that. Like Jesus, however, I can choose how I respond.

Acute Worry-Warts

Who of you by worrying can add a single hour to your life?
Luke 12:25 (NIV)

Over the past few years, I’ve taken over the leadership of the company I’ve worked for the past 25 years. As a market research and consulting firm, we tend to work on annual, recurring contracts. We’ve been blessed to enjoy client relationships that have lasted decades, but the beginning of the year is always an interesting time for us. There are no sure things. There are no long-term contracts. The workload ebbs and flows, and there are no guarantees. Working here has always required hard work, good work, and a generous dose of faith.

It’s been an interesting transition for me stepping into the leadership role. There has always been someone else a rung or two higher on the corporate ladder, and I’m glad to say that those individuals have been people I have respected and trusted, even when we had differences or disagreements. Looking back, I realize that I learned early on how to find a certain level of contentment placing my faith in both God and my colleagues who bore a greater responsibility for the company than I did. Now there are no human beings a rung or two above me.

I’ve been surprised at the challenge this change it has been for me. I confess the weight of responsibility feels heavier and the anxiety comes must faster and with greater emotional velocity. All of a sudden I’ve got acute and constant breakout of worry-warts.

That’s where God met me in this morning’s chapter. Dr. Luke begins this chapter by recording that Jesus’ miraculous mystery tour was now creating such tremendous crowds that people were crushing and trampling one another. Jesus’ teaching is gathering more and more followers. It’s no longer just his rag-tag entourage of former fishermen talking to the locals in the town synagogue. Jesus is speaking to stadium-worthy crowds. Jesus is leading a ministry organization that has experienced rapid change, explosive growth, rising expectations, growing opposition, and all the pressures that come with leadership in such situations.

In the midst of that reality he asks a simple question:

Who of you by worrying can add a single hour to your life?

In the quiet this morning, as the calendar turns over and I feel the weight of leadership moving into another year of business, I needed Jesus to remind me of this rhetorical question. The reality is that things are no different than they’ve ever been. It’s been a faith journey all along. Nothing has really changed except the pressure and expectations I’m placing on my self. This means my mental and emotional focus is on my shortcomings (both real and imagined) rather than on the sufficiency of the One who has faithfully provided and led me to this place over 25 years.

Me of little faith.

After challenging His followers not to worry, Jesus adds this:

“What I’m trying to do here is get you to relax, not be so preoccupied with getting so you can respond to God’s giving. People who don’t know God and the way he works fuss over these things, but you know both God and how he works. Steep yourself in God-reality, God-initiative, God-provisions. You’ll find all your everyday human concerns will be met. Don’t be afraid of missing out. You’re my dearest friends! The Father wants to give you the very kingdom itself.

Luke 12:29-32 (MSG)

Not a bad reminder to start my day. I hope it encourages you as well, my friend. Thanks for reading.

Motives and Example

So I continued, “What you are doing is not right. Shouldn’t you walk in the fear of our God to avoid the reproach of our Gentile enemies?”
Nehemiah 5:9 (NIV)

In 1993, the state of Iowa experienced historic flooding. An army of volunteers sandbagged along the Des Moines River attempting to protect the Water Works plant, but it was eventually inundated, leaving a quarter of a million people without fresh water. My family and I had just moved back to Des Moines in the weeks before the floods peaked.

I was working for a non-profit organization at the time and was dispatched by my employer to assist in any way I could. I ended up working at an emergency shelter for victims whose homes were flooded.

My experiences as a volunteer during those days opened my eyes to a side of national emergencies that we will never see on the news. I overheard conversations as relief officials and corporations negotiated the amount of aid they were willing to “give” dependant on the publicity they would receive and the level of the government official who would be present to publicly accept the donation in front of the cameras. I witnessed relief officials act as casting directors, sizing up flood victims as to which news outlet they would be perfect for on camera. I watched news producers coaching victims how to sound and look more pitiful, and making the victim’s situation seem far worse than reality.

I realized during those days that national emergencies are big business. They tug at global heartstrings, earn lots of viewers (and ad dollars) for news organizations, earn publicity for donors, and generate millions of dollars in revenue for relief organizations. And it’s all done under the humanitarian guise of helping our neighbor.

In today’s chapter, Nehemiah is in the midst of his emergency construction project to shore up the walls of Jerusalem. He begins to witness things that open his eyes, as well. What becomes clear is that the dire situation among the people in and around Jerusalem is not just the lack of protective walls and gates around the city. The wealthy have been using the tough times and difficult circumstances as an excuse to extort interest from the poor and take people’s land and children away. Nehemiah calls an assembly and demands that they stop using their position to take advantage of others.

Nehemiah goes on to explain that, as Governor, he led by example in these matters. He didn’t accept all that was due him as Governor nor did he levy taxes on his people to line his own pockets as Governors usually did.

In the quiet this morning I am thinking about motives and example. When the people’s motives were out of whack they acted accordingly to the detriment of all. Nehemiah’s appeal was not just about changing their behavior but about changing their hearts. Nehemiah’s motives were to do what was right for the people which translated into behaviors that were consistent with those motives.

I find myself doing some soul searching today and a little personal cardiology examination. It’s easy for me to accept that my motives are right and my behaviors towards others are aligned, but how do those under my leadership see it? What do my actions and motives look like from their perspective? When I get uncomfortable with looking at it that way, then I’m pretty sure I’ve got some changes of my own to make.

Outside of the Lines

In Damascus there was a disciple named Ananias. The Lord called to him in a vision, “Ananias!”
Acts 9:10 (NIV)

I’ve always had a bit of a rebellious streak in me. Working inside of large institutions typically brings it out though I don’t have a lot of examples to share because I’ve never been able to work well inside of large institutions. I’m allergic to bureaucracy. I believe God made me to work best from the outside in.

I was a few months shy of my 15th birthday when God first called me. “You will proclaim my word,” was the simple message I received. I was just naive enough, and just maverick enough not to ask questions about how. I just figured I was meant to start immediately. I delivered my first message just two months later, and within a year I was part of a team of young people traveling the state each week and speaking about Jesus wherever I was given opportunity.

As I read through the book of Acts, I’m continually struck by how the body of Christ expanded. My maverick heart immediately recognizes that it didn’t happen institutionally. In today’s chapter Jesus dramatically calls Saul, a man eager to be Jesus’ greatest enemy. Remember when Jesus said, “love your enemies and bless those who persecute you?” Yeah, Jesus did that with Saul.

Then Jesus calls on a man named Ananias. We don’t know anything about Ananias. We don’t know his background, where he came from,  or how he became a follower of Jesus. His name was quite common in that day. It’s like God choosing a guy named John Smith. Ananias was just a guy in Damascus sitting at home praying. He wasn’t one of “The Twelve.” He wasn’t in Jerusalem where the leaders of Jesus’ movement were headquartered and deciding things. Out of the blue this nobody in Damascus gets tapped by Jesus to heal the man who was His self-proclaimed worst enemy. His name only comes up one more time in the Great Story.

From a leadership perspective, I love what Jesus is doing. He isn’t confining the work of His movement to be channeled only through his chosen leader, Peter, and the other eleven proteges. Jesus is expanding the work through everyone who believes and follows. Holy Spirit is filling everyone. Spiritual gifts are being distributed to everyone; Even an unsuspecting, common man named Ananias sitting at home in Damascus praying.

Jesus isn’t creating an institution. He’s creating an organism just like He did back in the opening chapters of Genesis. He’s creating a complex living body made up of millions of individual cells each called on to do their individual part for the whole, that it may accomplish its purpose of love and salvation.

This morning I’m sitting in my hotel room getting ready to go work with a client, who happens to be a large, global corporation. Like I said, I work best from the outside in. It’s how God made me. I’m sitting here thinking about the stories of an angry man named Saul and a common man named Ananias. I love that Jesus works outside the lines. I love that He’s not a God of bureaucracy but a God of living, breathing, creative power and beauty. That’s the Jesus I know. That’s the Jesus who called to me when I was 14 and still inspires me almost 40 years later. That’s the Jesus this maverick will follow each day of this earthly life (and then into eternity).

 

Transition of Leadership

After the death of Jehoiada, the officials of Judah came and paid homage to the king, and he listened to them.They abandoned the temple of the Lord, the God of their ancestors, and worshiped Asherah poles and idols.
2 Chronicles 24:17-18 (NIV)

Along my life journey I’ve witnessed, or been part of, a number of leadership transitions. Churches, schools, civic organizations, business, clients, not to mention the transition of power our nation peacefully experiences every 2-4 years. Some transitions I’ve experienced have been positive experiences, some have not.

In today’s chapter the Chronicler relates some fascinating details about the reign of young King Joash of Judah. In the previous two chapters we learned that the entire royal family of David had been wiped out. Joash had been hidden away as an infant in the Temple of Solomon for seven years. Then the high priest, Jehoiada, let a coup and placed Joash on the throne.

Reading between the lines on the Chronicler’s papyrus, we see there may have been a bit of an ebb and flow to the relationship between Jehoiada and young King Joash, between monarch and priest, between politics and religion. Jehoiada was, no doubt, a powerful figure. He was the one who hid the infant and protected him. He was the one who plotted and carried out the coup. He was the one who put Joash on the throne. Jehoiada was the power behind the child king, and he even oversaw who Joash would marry and with whom the king would have children.

The king grows up and gives orders for a tax to be collected to repair Solomon’s Temple, but the King’s wishes are not immediately carried out. Jehoiada was the power behind the throne, and the Levites knew to take their orders from the high priest, not the king. Joash summons Jehoiada before him. Joash had always taken his commands from Jehoiada, now the young king was testing and exerting his own power and authority over Jehoiada. The high priest submits, but we as readers are left wondering just how these two powerful men managed their relationship with one another.

The Chronicler then tells us about another transition of leadership. The powerful religious leader, Jehoiada, dies. There is now a vacuum of religious leadership. Immediately, the “officials” of Judah (leaders of clans, businessmen, state officials. and etc.) swoop into that power vacuum and pay a visit to King Joash. They convince the King to loosen Jehoiada’s powerful stranglehold on local religion and support the resurgence of the local Canaanite gods. Joash does so despite many prophetic warnings. The Chronicler makes it clear that this doesn’t end well.

This morning I’m thinking about transitions of leadership and of power. Jehoiada saw to it that Joash was placed on the throne, but the Chronicler’s account leaves me believing that he may have looked upon the young monarch as a puppet to be controlled rather than a protegé to be mentored. The difference is monumental and the fact that there was no successor to Jehoiada with the authority to command respect of the King and his “officials” says that the high priest had equally not done an adequate job preparing for his successor and ensuring that the legacy of his leadership would continue.

I have been blessed and privileged to be in many different leadership positions in my lifetime. In the quiet this morning I’m taking stock of how I have handled the transition of power and leadership to others. The results, I confess, are mixed. In some cases I feel that I’ve done well, and in others I realize that, like Jehoiada, I’ve missed the opportunity to bless my successor and those under my leadership with a wisely planned transition. I can’t change the past, but I can ensure that I handle future opportunities with greater wisdom and grace. I pray I do so.

Have a great week, my friends!

 

The Trickle-Down Effect of Leadership

This is what the Lord says: “Go down to the palace of the king of Judah and proclaim this message there….”
Jeremiah 22:1 (NIV)

I’ve been mulling around the idea of writing a book. For almost 25 years I’ve made a career eavesdropping on conversations between companies and their customers (e.g. “Your call may be monitored for quality and training purposes.”), and I’ve learned a number of lessons about both business and life in the process.

One of the interesting lessons I’ve learned about business is that a company’s front-line customer service operation typically reflects the personality and values of the person sitting in the CEO’s office. If the CEO values customer service as a differentiator in driving customer satisfaction, loyalty, and retention, then I will usually see a Customer Service team focused and empowered to deliver a consistently excellent service experience. If, however, the CEO views Customer Service as simply a nagging expense and drain on the bottom line, the Customer Service department usually resembles a cut-throat, bunker environment where only the strong survive.

The lesson? Leadership has a trickle-down effect on the team that often goes unrecognized, unappreciated, and unaddressed.

As I make my way through the ancient prophet Jeremiah’s anthology of prophetic messages, I as a reader have to recognize a shift in the structure of the anthology, and remember the context of today’s chapter. Up to this point, the editors who put together Jeremiah’s works had ordered things chronologically. Then in the 21st chapter we reach a climax in the story as the Babylonian army besieges Jerusalem just as Jeremiah had prophesied. Now, the editors shift to arranging Jer’s message’s topically. They begin with a series of messages addressed to the leaders whom Jeremiah holds responsible for the disastrous state of affairs. He begins at the top of the food chain: the King and royal family of Judah.

Today’s chapter is a scathing rebuke of the royal family. He lets them know that God is essentially removing them from office. Exile and captivity in Babylon will be their fate. They will never return or reign over their city, their nation, or their people again. The Chairman of the Board is cleaning house.

This morning as I embark on a long business trip, I am quietly thinking about my own leadership and responsibility for my company. The trickle-down lesson of leadership that I’ve observed in other companies is true of my own. As the old saying goes, “When I point my finger, there are three pointing back at me.”

How does my role as leader in family, in community, in church, and in business impact those who are under my organizational and systemic leadership? How do the positives and negatives of my personality impact the various systems I lead? I certainly don’t have all the answers. I have learned from experience, however, that I had better pay attention, give consideration, and make wise decisions in this regard. It’s critical both for my success as a leader, but also for the success and well-being of my company and all my teammates.