Tag Archives: Example

Moments of Truth

Then Daniel (also called Belteshazzar) was greatly perplexed for a time, and his thoughts terrified him. So the king said, “Belteshazzar, do not let the dream or its meaning alarm you.”

Belteshazzar answered, “My lord, if only the dream applied to your enemies and its meaning to your adversaries!
Daniel 4:19 (NIV)

The company I have served for 25 years works with all kinds of businesses from all over. We survey our client’s customers in order to determine what drives the customer’s satisfaction. We assess phone calls and emails between the company and their customers to determine where they have opportunities to improve the customer experience. Sometimes the data our research and assessments reveal tell a story that a client doesn’t want to hear. It’s our responsibility to communicate the uncomfortable truth. Let’s just say, I have stories of clients who listened, and stories of clients who didn’t.

In today’s chapter, Daniel finds himself in an uncomfortable position. Having gained a reputation for upright honesty and the ability to interpret dreams, he and his friends have attained positions of power and prominence in King Nebuchadnezzar’s administration. When Nebuchadnezzar has another perplexing dream, he calls on Daniel for its interpretation. This time, however, Daniel realizes the dream is not something that his proud, temperamental, foreign master is going to want to hear. The text hints at Daniel’s hesitation and the internal struggle that the King, himself, notices.

The higher the position, the greater the stakes. That’s what I’ve experienced in my own career. When I was a young man working on front-line projects there was very little risk involved. My employer and my seniors had to worry about our clients in closed-door meetings. I just kept my head down and did my job. Now, I find myself at the top of the org chart. I am responsible for others.  My words and actions impact everyone in our company. Now I’m the one facing clients in closed-door meetings. The stakes are very different.

I have to believe Daniel was feeling something similar. Before, he was just an unknown minion in the King’s vast stable of advisors. Now, Daniel and his companions are in a position of prominence and authority. They have political clout. They have enemies. Daniel now knows, first-hand, King Neb’s ego, temper, and fatal flaws. The stakes are higher. It feels like there is more to lose.

Daniel hesitates. The King notices. The King wants an answer.

Is Daniel going to tell the truth? This is a moment of decision.

Daniel does tell the truth. He sticks to his faith and his principles. He once again puts everything on the line and risks losing it all.

It’s Monday morning as I write this and I’ve enjoyed being unplugged for a long holiday weekend with friends. I’m heading back into the work week this morning leading a company that was founded on the principles of God’s Message. That means treating clients the way I’d want to be treated. It means serving well and going the extra mile. It means speaking the truth in love, even when it may not be what our clients want to hear. Daniel provides me an example to follow.

Even when the stakes are higher and it appears there is far more to lose, am I still willing to say what is true?

“Kingdoms Rise and Kingdoms Fall”

In everything set them an example by doing what is good.
Titus 2:7a (NIV)

Tay, Clay and Milo visited Berlin this past week. It was fun for me to see the pictures and to get Taylor’s Marco Polo describing their trip to the Berlin Wall memorial. How remarkable that what stood as a very real, tragic, iconic and seemingly immovable metaphor of the times for my generation is now reduced to a memorial and museum piece.

[cue: The Times They are a Changin’]

I am fascinated by the times we live in. Technology is advancing at a rate faster than any other time in human history. Humanity is witnessing and experiencing more rapid change than our ancestors could fathom. As a follower of Jesus, it is not lost on me that our current culture is being dubbed the “post-Christian” era or the “post-evangelical” era. Denominational institutions are splitting and crumbling. Ironically, I might suggest, much like the Berlin Wall.

I’ve watched this create tremendous anxiety and fear in some. Yet, as I observe and witness these things, I can’t say that I’m particularly worried or upset about them. Why? First, we are told countless times by Jesus and God’s Message not to be afraid or anxious. Second, if I truly believe what I say that I believe, then I have faith that this Great Story has always been moving towards a conclusion that is already written in the eternity that lies outside time. Third, the mystery and power of Christ was never of this world. That’s why the Kingdom had to come as Jesus embodied and prescribed, and why Jesus was never about becoming an earthly King with political power and clout.  When humans attempted to make the Message of Jesus and the Kingdom of God about Level 3, institutional, earthly power I believe we essentially made it into something it was never intended to be and, at the same time, emptied it of its true power.

In today’s chapter, Paul instructs his young protégé, Titus, what to teach the followers of Jesus in Crete. What struck me was not what those specific instructions were, but the motivation Paul gives for the instructions and their adherence:

“…so that no one will malign the word of God.”

“…so that those who oppose you may be ashamed because they have nothing bad to say about us.”

“…so that in every way they will make the teaching about God our Savior attractive.”

The paradigm was not that followers of Jesus would have the political and institutional power to make non-believers toe our moral line. The paradigm presented was that we who follow Jesus would live out the fruits of the Spirit towards everyone, that we would exemplify Kingdom living in all we say and do, and we would love all people in such a way that others would see, be attracted to it, and wonder how they might experience the same love, joy, peace, and self-control they see in us. What a different paradigm that that of making rules, appointing enforcers, and punishing offenders which is the paradigm of this Level 3 world

In the quiet this morning I’m thinking about times and change.

The words of an old U2 song flit into my thoughts:

October,
the leaves are stripped bare of all they wear.
What do I care?
October,
Kingdom rise and kingdoms fall,
but You go on,
and on,
and on.

And so I proceed on, into another day of this earthly journey trying to live out a little love, joy, peace, patience, kindness, goodness, gentleness, faithfulness, and self-control.

Thanks for joining me, my friend. Have a great day.

Lunch with the CEO

For though we live in the world, we do not wage war as the world does.
2 Corinthians 10:3 (NIV)

A number of years ago my company served a midwest client. We were providing them with on-going customer satisfaction research, conducting Quality Assessments in their contact center, as well as coaching their sales and customer service teams. Then we learned that the company had been sold to a much larger conglomerate with global reach.

As always happens in a corporate buy-out, there was a subsequent shift in the executive ranks as the new owners brought in their own executives to run their new asset. I know that when this happens there is a very good possibility that we will lose our contract. New executives tend to come in having already formed their own strategic partnerships and alliances along their career journey. They use their new authority and this initial season of massive change to bring in the friends and colleagues they already know and trust.

In this case, the new CEO decided to let us finish our contract year as he observed the work we were doing and allowed us to present our data and explain the continuous improvement model we’d implemented which was successfully making positive changes to the customer experience. We were fortunate. As the year progressed he not only allowed us to continue our project, but he actually gave me additional projects to work on with him. At the end of the year he agreed to keep our projects moving.

During one of my visits I had lunch with the CEO. “Do you know why I keep you around?” he asked. He was a type 8 challenger so I had to be ready for him to ask almost any kind of arcane, direct question at any moment.

I hope we’re providing you with value,” or some such generic guess was my answer.

It’s your expense reports,” he answered just as directly as he’d asked the question.

Excuse me? My expense reports?

I deal with all sorts of outside vendors and consultants,” he went on to explain. “You wouldn’t believe what people try to charge me and get away with. First Class airfare, magazines they buy to read on the plane, luxury hotel suites, and the most expensive meals. One guy tried to expense a $200 bottle of wine with his lunch. Then they even try to charge margin on top of their expenses.”

You and your team,” he said, “are different. You only expense what is necessary and reasonable. In fact, I can tell you actually try to help me contain costs. It tells me a lot about who you are and how you operate. It tells me I can trust you.

It was a nice thing to hear, because our company has always tried to operate with integrity in all of our dealings and relationships. If you happen to have been in our gathering of Jesus’ followers a couple of days ago and heard the message, then you’ll understand when I say that I try to bring “Level 4” principles into our “Level 3” business dealings.

In today’s chapter, Paul expresses the same vein of thinking. He’s operating in the world but trying to bring a different level of operational principles in his relationships and dealings. He’s trying to bring the Kingdom into everything that he’s doing from his ministry to all of the fledgling gatherings in the Jesus Movement to the tent-making and repair business he ran wherever he went to provide for his daily needs so as not to be a financial burden on the believers he was serving.

This morning I’m preparing for a business trip. Once again I’m thinking about how I can serve well, love well, bring measurable value to my client, and be an example in all of my dealings. My memories of lunch with that CEO are a good reminder for me as I embark on my journey. I want my stated principles to be evident in my daily words and actions.

People are watching, and they notice.

 

“Imitate Me”

 Therefore I urge you to imitate me.
1 Corinthians 4:16 (NIV)

The past few weeks Wendy and I have been getting videos of our grandson, Milo, that Taylor has been sending from their home in Scotland. Milo is almost a year old and the videos reveal that young Milo has hit the stage of development in which he “imitates” what his parents do. When we had a FaceTime conversation a week or so ago I had some fun making up distinct little laugh noises and coughs and then was overjoyed to watch and listen as Milo smiled and tried to imitate them. It was a fun game, and it warmed my heart.

In today’s chapter Paul makes a very simple and direct request of the believers in Corinth: “Imitate me.” Not just a game of mimicking voice or gesture, Paul was inviting his friends in Corinth to imitate his way of life, his actions, his words, his hard work, his way of treating others.

It’s such a simple command, and yet it is such a bold statement. In the quiet this morning I have been trying to imagine telling a fledgling believer to imitate me. Yes, okay, I have developed some good habits and disciplines in life, but I can also immediately bring to mind things I wouldn’t want anyone imitating. I confess to having an overdeveloped sense of shame, but I’m still intimidated by the thought of telling someone, “Just watch me and do what I do.”

As I meditate on it, I’ve come to think that perhaps this is actually a good exercise. I picture myself telling a young person “Imitate me.” What would I be afraid of them seeing, hearing and repeating? What thoughts, words, actions, and habits would have me quickly adding an addendum and making caveats to the imitation command? “Well, wait a minute. Don’t imitate that part. If you catch me doing this, just ignore me, please. Only imitate what you saw me doing earlier when everyone was looking.” It seems a pretty good methodology for revealing those areas of my life where I still have significant growth and improvement potential.

The kids and Milo are coming home in a few days. Milo will be with us through the holidays. This morning I’m reminded that children watch their parents and their grandparents. They listen. They observe. They take it all in. Then they imitate. Not just the silly FaceTime game of mocking a laugh or a cough. Our children and grandchildren observe and imitate our very lives.

My desire is for my life to be a good example to imitate.

Managing Misinterpreted Motives

For the appeal we make does not spring from error or impure motives, nor are we trying to trick you.
1 Thessalonians 2:3 (NIV)

Some time ago I was invited into a meeting with the executive leader of an organization which I served. What quickly became clear in the meeting was that my motives had been called into question by certain individuals. My colleague simply desired to clarify my desires and wants as it related to my service and position within the organization. I quickly answered the questions posed to me and clearly stated my motives for serving and leading. The meeting quickly ended.

In yesterday’s post I discussed my need to continually and personally define my own motivations for the things I do and say. Along my life journey I’ve found this to be a critical step in understanding myself and making healthy decisions about my time, task list, resources, and relationships. But there’s a corollary importance to understanding my motivations, and that’s the reality that others are watching my actions, listening to my words, observing my relationships, and weighing my decisions. Others will question and make their own conclusions about my motives.

Paul spent the introduction of his letter to the believers in Thessalonica complimenting the pure motives of their accomplishments, toil, and perseverance in the faith. In today’s chapter Paul shifts focus to shine the spotlight on his own motivations in relationship to the believers with whom he’d had little time to spend.

One of the constant threats to the small communities of early believers was outside voices who could distract and even destroy their faith. There were angry Jewish zealots branding Paul as a crazy heretic, and demanding that followers of Jesus must obey all Jewish customs. There were traveling charlatans claiming to be preachers of the faith, but who quickly demanded that the local believers pay them for their service and provide for all their personal needs. Then there were local tradesman and trade unions whose livelihoods were centered in casting likenesses of all the pagan idols and deities. They saw Paul and his anti-pagan message as a threat to their pocketbooks and attempted to protect their livelihoods by accusing Paul and his companions of being a threat to Rome itself.

I thought that today’s chapter read like a resume as Paul attempts to make his personal motivations perfectly clear to his friends. He’s preemptively providing the believers with reminders they will need as others will most certainly try to cast doubts into their minds regarding Paul and his motives:

  • We proclaimed the Message despite persecutions and threats to our own lives. (vs. 2)
  • We weren’t trying to trick you, our motives were pure. (vs. 3)
  • We weren’t flattering you like salesmen or covering up some secret motivation of greed to get money or resources from you. (vs. 5). In fact, I used my tent making skills to provide for myself so that you wouldn’t have to provide for me. (vs. 9)
  • We treated you like a loving father (vs. 11) caring for you, and as a nursing mother cares for her baby. (vs. 7)
  • We didn’t abandon you and move on for any other reason than we were forced to do so. We desperately want to come back and see you but have been prevented from doing so. (vss. 17-18)

This morning I’m reminded that I can’t control what other people think or say. I do, however, control what I do and say. Sometimes it’s important to be mindful of how my motives might be misinterpreted. It’s wise, at times, to anticipate how misconceptions regarding my own motives might thwart the good I am trying to do. Paul’s example has me thinking about the fact that it is sometimes judicious to make motives clear and head off the misconceptions that experience teaches me may arise.

Have a great day and a wonderful weekend, my friend. The first snowflakes of winter fell on us yesterday. Stay warm.

One of the Things We Continually Get Wrong

Then Paul answered, “Why are you weeping and breaking my heart? I am ready not only to be bound, but also to die in Jerusalem for the name of the Lord Jesus.”
Acts 21:13 (NIV)

I have a notebook in which I keep thoughts, notes, and ideas that come to me at odd times. In this notebook I have a series of messages I’d like to give someday. The working title of the series is The Things We Continually Get Wrong. It’s about the common thoughts and beliefs I observe followers of Jesus continually embrace (and, I confess, that I sometimes catch myself embracing) despite what God’s Message teaches and two millenia of examples provide.

One of the things on my list of The Things We Continually Get Wrong is the notion that God’s will is for all of us is to be healthy, wealthy and wise in the temporal and material sense. There are plenty of teachers and preachers willing to tell us that (usually as they ask people to give them money), yet those who follow in the footsteps of Jesus often find a very different reality.

As I read today’s chapter I thought about Paul’s resolute decision to travel to Jerusalem, despite being told by both God and prophetic believers that it would not end well for him. Paul is on a mission, and as Luke describes the events I couldn’t help but think of how Luke also described Jesus’ in Luke 9:51: As the time approached for him to be taken up to heaven, Jesus resolutely set out for Jerusalem[emphasis added]

Now, Paul is following in Jesus’ footsteps, and he knows it.

This morning I’m again reminded of our human desire to cling to this life and avoid death [see yesterday’s post]. It’s a natural desire, but it’s another thing I find that we continually get wrong as believers. If I truly believe what Jesus taught, what Jesus exemplified, and what I see Paul doing in today’s chapter, then I must embrace the notion taught in the old timey spiritual:  This world is not my home, I’m just a passin’ through. Paul, like Jesus before him, is pressing the events that will lead to his death. This isn’t some act of suicidal desperation, but an act of obedience and sacrifice knowing that the events which will transpire will provide the platform for Paul to share the Message in unparalleled ways with people he would otherwise never reach.

Jesus said, “Whoever wants to save their life will lose it, while those willing to lose their lives will find it.”

Character and Life Contributions

Finally, all of you, be like-minded, be sympathetic, love one another, be compassionate and humble.
1 Peter 3:8 (NIV)

The other day I was going through some old photographs and came upon my class photo from first grade. There was Mrs. Avery in her cat-eye glasses and all of us lined up on the risers in the gymnasium of Woodlawn Elementary school. I tried to remember the names of all my classmates. Believe it or not I can still recall all but two or three.

Just a week or so ago I shared with a group of friends my gratitude for Mrs. Avery. Back in those days our kindergarten classes were half-days and I absolutely hated my kindergarten experience. More than once my mother had to drag me kicking and screaming to school. So it was that I was nervous about attending first grade and having to spend all day at the dreaded school. Then I met Mrs. Avery.

For whatever reason I still remember the first moment walking into that classroom and meeting Mrs. Avery. I was immediately at peace. She was kind and gentle. There was a spirit about her than put me at ease. I spent that year developing an enjoyment of learning.

It was much later in life that I went to Mrs. Avery’s home to thank her for the subtle but significant impact she had on my life. She was still just as kind and gentle and loving. She told me that day, looking over that same class photograph, how she used to pray for each of us students every day.

I happen to be at a place in life at which I can look back and contemplate many, many relationships I’ve had along my journey. My mind is contrasting my experience with Mrs. Avery with that of the acquaintance I mentioned in yesterday’s post. It brings to mind the characteristics of individuals who made a positive contribution to my life journey contrasted with the characteristics of individuals I would just as soon forget.

In this morning’s chapter, Peter behavioral instructions for life and relationships. Here are some of the characteristics he commands followers of Jesus:

Purity
Reverence
Gentle and quiet spirit
Considerate
Respectful
Like-minded
Sympathetic
Loving
Compassionate
Humble
Repaying evil with blessing
Reverent
Gentleness

Not a bad list. Come to think of it, these words describe Mrs. Avery pretty well. They also describe a host of other family, friends, associates, and individuals who’ve made positive contributions in my life. Then I think about those individuals in my life who’ve characterized the antonyms of these words. Rather than making a contribution of Life, it seems to me they’ve had the opposite effect: drain, deplete, tempt, and trouble.

This morning I’m once again taking stock of my own heart, life, words, and actions. I’d like to think that the character qualities Peter commands are how others would describe me. I hope to make Life contributions to others. Basically, I’d like to take a little bit of Mrs. Avery’s contribution to my life and pay it forward. Today, even.