Tag Archives: Example

Lunch with the CEO

For though we live in the world, we do not wage war as the world does.
2 Corinthians 10:3 (NIV)

A number of years ago my company served a midwest client. We were providing them with on-going customer satisfaction research, conducting Quality Assessments in their contact center, as well as coaching their sales and customer service teams. Then we learned that the company had been sold to a much larger conglomerate with global reach.

As always happens in a corporate buy-out, there was a subsequent shift in the executive ranks as the new owners brought in their own executives to run their new asset. I know that when this happens there is a very good possibility that we will lose our contract. New executives tend to come in having already formed their own strategic partnerships and alliances along their career journey. They use their new authority and this initial season of massive change to bring in the friends and colleagues they already know and trust.

In this case, the new CEO decided to let us finish our contract year as he observed the work we were doing and allowed us to present our data and explain the continuous improvement model we’d implemented which was successfully making positive changes to the customer experience. We were fortunate. As the year progressed he not only allowed us to continue our project, but he actually gave me additional projects to work on with him. At the end of the year he agreed to keep our projects moving.

During one of my visits I had lunch with the CEO. “Do you know why I keep you around?” he asked. He was a type 8 challenger so I had to be ready for him to ask almost any kind of arcane, direct question at any moment.

I hope we’re providing you with value,” or some such generic guess was my answer.

It’s your expense reports,” he answered just as directly as he’d asked the question.

Excuse me? My expense reports?

I deal with all sorts of outside vendors and consultants,” he went on to explain. “You wouldn’t believe what people try to charge me and get away with. First Class airfare, magazines they buy to read on the plane, luxury hotel suites, and the most expensive meals. One guy tried to expense a $200 bottle of wine with his lunch. Then they even try to charge margin on top of their expenses.”

You and your team,” he said, “are different. You only expense what is necessary and reasonable. In fact, I can tell you actually try to help me contain costs. It tells me a lot about who you are and how you operate. It tells me I can trust you.

It was a nice thing to hear, because our company has always tried to operate with integrity in all of our dealings and relationships. If you happen to have been in our gathering of Jesus’ followers a couple of days ago and heard the message, then you’ll understand when I say that I try to bring “Level 4” principles into our “Level 3” business dealings.

In today’s chapter, Paul expresses the same vein of thinking. He’s operating in the world but trying to bring a different level of operational principles in his relationships and dealings. He’s trying to bring the Kingdom into everything that he’s doing from his ministry to all of the fledgling gatherings in the Jesus Movement to the tent-making and repair business he ran wherever he went to provide for his daily needs so as not to be a financial burden on the believers he was serving.

This morning I’m preparing for a business trip. Once again I’m thinking about how I can serve well, love well, bring measurable value to my client, and be an example in all of my dealings. My memories of lunch with that CEO are a good reminder for me as I embark on my journey. I want my stated principles to be evident in my daily words and actions.

People are watching, and they notice.

 

“Imitate Me”

 Therefore I urge you to imitate me.
1 Corinthians 4:16 (NIV)

The past few weeks Wendy and I have been getting videos of our grandson, Milo, that Taylor has been sending from their home in Scotland. Milo is almost a year old and the videos reveal that young Milo has hit the stage of development in which he “imitates” what his parents do. When we had a FaceTime conversation a week or so ago I had some fun making up distinct little laugh noises and coughs and then was overjoyed to watch and listen as Milo smiled and tried to imitate them. It was a fun game, and it warmed my heart.

In today’s chapter Paul makes a very simple and direct request of the believers in Corinth: “Imitate me.” Not just a game of mimicking voice or gesture, Paul was inviting his friends in Corinth to imitate his way of life, his actions, his words, his hard work, his way of treating others.

It’s such a simple command, and yet it is such a bold statement. In the quiet this morning I have been trying to imagine telling a fledgling believer to imitate me. Yes, okay, I have developed some good habits and disciplines in life, but I can also immediately bring to mind things I wouldn’t want anyone imitating. I confess to having an overdeveloped sense of shame, but I’m still intimidated by the thought of telling someone, “Just watch me and do what I do.”

As I meditate on it, I’ve come to think that perhaps this is actually a good exercise. I picture myself telling a young person “Imitate me.” What would I be afraid of them seeing, hearing and repeating? What thoughts, words, actions, and habits would have me quickly adding an addendum and making caveats to the imitation command? “Well, wait a minute. Don’t imitate that part. If you catch me doing this, just ignore me, please. Only imitate what you saw me doing earlier when everyone was looking.” It seems a pretty good methodology for revealing those areas of my life where I still have significant growth and improvement potential.

The kids and Milo are coming home in a few days. Milo will be with us through the holidays. This morning I’m reminded that children watch their parents and their grandparents. They listen. They observe. They take it all in. Then they imitate. Not just the silly FaceTime game of mocking a laugh or a cough. Our children and grandchildren observe and imitate our very lives.

My desire is for my life to be a good example to imitate.

Managing Misinterpreted Motives

For the appeal we make does not spring from error or impure motives, nor are we trying to trick you.
1 Thessalonians 2:3 (NIV)

Some time ago I was invited into a meeting with the executive leader of an organization which I served. What quickly became clear in the meeting was that my motives had been called into question by certain individuals. My colleague simply desired to clarify my desires and wants as it related to my service and position within the organization. I quickly answered the questions posed to me and clearly stated my motives for serving and leading. The meeting quickly ended.

In yesterday’s post I discussed my need to continually and personally define my own motivations for the things I do and say. Along my life journey I’ve found this to be a critical step in understanding myself and making healthy decisions about my time, task list, resources, and relationships. But there’s a corollary importance to understanding my motivations, and that’s the reality that others are watching my actions, listening to my words, observing my relationships, and weighing my decisions. Others will question and make their own conclusions about my motives.

Paul spent the introduction of his letter to the believers in Thessalonica complimenting the pure motives of their accomplishments, toil, and perseverance in the faith. In today’s chapter Paul shifts focus to shine the spotlight on his own motivations in relationship to the believers with whom he’d had little time to spend.

One of the constant threats to the small communities of early believers was outside voices who could distract and even destroy their faith. There were angry Jewish zealots branding Paul as a crazy heretic, and demanding that followers of Jesus must obey all Jewish customs. There were traveling charlatans claiming to be preachers of the faith, but who quickly demanded that the local believers pay them for their service and provide for all their personal needs. Then there were local tradesman and trade unions whose livelihoods were centered in casting likenesses of all the pagan idols and deities. They saw Paul and his anti-pagan message as a threat to their pocketbooks and attempted to protect their livelihoods by accusing Paul and his companions of being a threat to Rome itself.

I thought that today’s chapter read like a resume as Paul attempts to make his personal motivations perfectly clear to his friends. He’s preemptively providing the believers with reminders they will need as others will most certainly try to cast doubts into their minds regarding Paul and his motives:

  • We proclaimed the Message despite persecutions and threats to our own lives. (vs. 2)
  • We weren’t trying to trick you, our motives were pure. (vs. 3)
  • We weren’t flattering you like salesmen or covering up some secret motivation of greed to get money or resources from you. (vs. 5). In fact, I used my tent making skills to provide for myself so that you wouldn’t have to provide for me. (vs. 9)
  • We treated you like a loving father (vs. 11) caring for you, and as a nursing mother cares for her baby. (vs. 7)
  • We didn’t abandon you and move on for any other reason than we were forced to do so. We desperately want to come back and see you but have been prevented from doing so. (vss. 17-18)

This morning I’m reminded that I can’t control what other people think or say. I do, however, control what I do and say. Sometimes it’s important to be mindful of how my motives might be misinterpreted. It’s wise, at times, to anticipate how misconceptions regarding my own motives might thwart the good I am trying to do. Paul’s example has me thinking about the fact that it is sometimes judicious to make motives clear and head off the misconceptions that experience teaches me may arise.

Have a great day and a wonderful weekend, my friend. The first snowflakes of winter fell on us yesterday. Stay warm.

One of the Things We Continually Get Wrong

Then Paul answered, “Why are you weeping and breaking my heart? I am ready not only to be bound, but also to die in Jerusalem for the name of the Lord Jesus.”
Acts 21:13 (NIV)

I have a notebook in which I keep thoughts, notes, and ideas that come to me at odd times. In this notebook I have a series of messages I’d like to give someday. The working title of the series is The Things We Continually Get Wrong. It’s about the common thoughts and beliefs I observe followers of Jesus continually embrace (and, I confess, that I sometimes catch myself embracing) despite what God’s Message teaches and two millenia of examples provide.

One of the things on my list of The Things We Continually Get Wrong is the notion that God’s will is for all of us is to be healthy, wealthy and wise in the temporal and material sense. There are plenty of teachers and preachers willing to tell us that (usually as they ask people to give them money), yet those who follow in the footsteps of Jesus often find a very different reality.

As I read today’s chapter I thought about Paul’s resolute decision to travel to Jerusalem, despite being told by both God and prophetic believers that it would not end well for him. Paul is on a mission, and as Luke describes the events I couldn’t help but think of how Luke also described Jesus’ in Luke 9:51: As the time approached for him to be taken up to heaven, Jesus resolutely set out for Jerusalem[emphasis added]

Now, Paul is following in Jesus’ footsteps, and he knows it.

This morning I’m again reminded of our human desire to cling to this life and avoid death [see yesterday’s post]. It’s a natural desire, but it’s another thing I find that we continually get wrong as believers. If I truly believe what Jesus taught, what Jesus exemplified, and what I see Paul doing in today’s chapter, then I must embrace the notion taught in the old timey spiritual:  This world is not my home, I’m just a passin’ through. Paul, like Jesus before him, is pressing the events that will lead to his death. This isn’t some act of suicidal desperation, but an act of obedience and sacrifice knowing that the events which will transpire will provide the platform for Paul to share the Message in unparalleled ways with people he would otherwise never reach.

Jesus said, “Whoever wants to save their life will lose it, while those willing to lose their lives will find it.”

Character and Life Contributions

Finally, all of you, be like-minded, be sympathetic, love one another, be compassionate and humble.
1 Peter 3:8 (NIV)

The other day I was going through some old photographs and came upon my class photo from first grade. There was Mrs. Avery in her cat-eye glasses and all of us lined up on the risers in the gymnasium of Woodlawn Elementary school. I tried to remember the names of all my classmates. Believe it or not I can still recall all but two or three.

Just a week or so ago I shared with a group of friends my gratitude for Mrs. Avery. Back in those days our kindergarten classes were half-days and I absolutely hated my kindergarten experience. More than once my mother had to drag me kicking and screaming to school. So it was that I was nervous about attending first grade and having to spend all day at the dreaded school. Then I met Mrs. Avery.

For whatever reason I still remember the first moment walking into that classroom and meeting Mrs. Avery. I was immediately at peace. She was kind and gentle. There was a spirit about her than put me at ease. I spent that year developing an enjoyment of learning.

It was much later in life that I went to Mrs. Avery’s home to thank her for the subtle but significant impact she had on my life. She was still just as kind and gentle and loving. She told me that day, looking over that same class photograph, how she used to pray for each of us students every day.

I happen to be at a place in life at which I can look back and contemplate many, many relationships I’ve had along my journey. My mind is contrasting my experience with Mrs. Avery with that of the acquaintance I mentioned in yesterday’s post. It brings to mind the characteristics of individuals who made a positive contribution to my life journey contrasted with the characteristics of individuals I would just as soon forget.

In this morning’s chapter, Peter behavioral instructions for life and relationships. Here are some of the characteristics he commands followers of Jesus:

Purity
Reverence
Gentle and quiet spirit
Considerate
Respectful
Like-minded
Sympathetic
Loving
Compassionate
Humble
Repaying evil with blessing
Reverent
Gentleness

Not a bad list. Come to think of it, these words describe Mrs. Avery pretty well. They also describe a host of other family, friends, associates, and individuals who’ve made positive contributions in my life. Then I think about those individuals in my life who’ve characterized the antonyms of these words. Rather than making a contribution of Life, it seems to me they’ve had the opposite effect: drain, deplete, tempt, and trouble.

This morning I’m once again taking stock of my own heart, life, words, and actions. I’d like to think that the character qualities Peter commands are how others would describe me. I hope to make Life contributions to others. Basically, I’d like to take a little bit of Mrs. Avery’s contribution to my life and pay it forward. Today, even.

 

The (Other) Love Chapter

“…abide in my love.”
John 15:9b (NRSV)

There is a chapter in Paul’s letter to the Jesus followers in the city of Corinth that has been forever known as “The Love Chapter.” It is probably the most recited words of God’s Message read at weddings. It is most certainly on the top ten list of beloved scriptures by most people who have such a list. The passage provides a definition of what love looks like.

As I read Jesus’ words to His followers on the night before His crucifixion, I found myself realizing the number of references Jesus made to love. This morning I find myself pondering all that Jesus had to say about love, and it was a lot:

  • Jesus’ love was modeled for him by God, the Father.
  • We are to abide in Jesus’ love.
  • Obedience to Jesus’ command is the gateway to abiding in Jesus’ love, which Jesus’ modeled in obeying God, the Father and abiding in the Father’s love.
  • The command is this: love one another, as modeled by Jesus
  • The greatest love is sacrificial, giving my life away for the benefit of my friends and loved ones
  • Jesus gave the command to motivate the action. He desires and expects us to love one another.

Wow. That’s a lot to chew on. Paul may have described love in his letter to the believers in Corinth, but Jesus gives clarity to where that love comes from, where to look for a model, and what I am expected to do with that love. This is the “other” love chapter.

I leave this morning’s post pondering this one thing:

May it ever be said of me: The dude abides.

 

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featured image by R. Cogswell via Flickr

Standing in the Gap

To Timothy, my dear son: Grace, mercy and peace from God the Father and Christ Jesus our Lord.
2 Timothy 1:2 (NIV)

Last night I had the privilege to speak to a packed room of high school students. They’ve been working their way through a book called God Distorted by John Bishop, and the premise of the book is that we often take the heartache and shortcomings we’ve experienced with our own fathers and project them onto God the Father. The book explores different father types (e.g. absent, passive, controlling, and etc.) and last night I got to unpack the ways in which demanding fathers affect their children and the reality that God is not a demanding Father.

Along life’s road I’ve come to accept the reality that all earthly fathers, myself included without question, fall short of perfection. As my friend Chadwicke shared a week or so ago, “you can’t give away what you haven’t received.” Some fathers certainly do a better job than others, and all who are given the mantel of fatherhood have a responsibility to our children to diligently work at being a good dad. Nevertheless, we all fall short in some areas. It just is what it is. At some point every father must depend on the grace of his children to forgive his shortcomings.

Timothy’s father is absent from mention in God’s message. History does not share with us the reason why, but whether through death or circumstance Timothy seemed to have a gaping hole in his life when it came to the father department. Timothy was raised by his mother and grandmother. Enter Paul, who becomes a mentor and father figure to the young man. In today’s chapter, Paul begins his letter by addressing Timothy as his “dear son.” Sometimes fathers (and/or mothers) have nothing to do with DNA.

This morning I am thinking about the room full of high school students last night. I’m thinking about Paul’s mentoring of Timothy. I’m thinking about my ever-present dad and the ways my life was launched by his love and provision. I’m thinking about the men and mentors who were, nevertheless, like a father to me in so many ways. I’m thinking about my responsibility to mentor others, to stand in the gap, and to provide a father-like presence for those with a gaping chasm in the dad department.